Used 2020 Chevrolet Silverado 1500 trucks for sale near Franklin Park, IL

Five-Star Experience at Castle Chevy Our experience at Castle Chevy was truly outstanding from start to finish. After receiving an invitation in the mail, we were contacted by Linda, who was not only friendly but also incredibly helpful. She took the time to understand our situation and helped us consider whether buying a car after bankruptcy was the right step. Her guidance was thoughtful and never pushy. When we visited the dealership, Kevin took over and exceeded our expectations. I had some hesitation due to our financial past, but Kevin was patient, professional, and informative. He clearly explained how purchasing a vehicle could help us begin rebuilding our credit and finally get out of a costly car rental situation. What impressed us most was Kevin?s genuine commitment to our needs. He didn?t try to steer us toward just any vehicle?he helped us find the right one for us. He also worked hard to secure the best possible financing available. The entire process, including the paperwork, was smooth and stress-free thanks to his outstanding support team. Although I don?t remember every staff member?s name, I won?t forget how respectfully and kindly we were treated throughout. At Castle Chevy, we never felt like just another number. The team made us feel valued and respected. That?s why I?m giving them a well-deserved 5-star rating.

Purchased new a 2020 Chevrolet custom Trail Boss in Satin Steel metallic, it has been great. I just turned 80,000 miles with no issues, it’s been a pleasure to drive, just replaced brakes and tires for the first time at 75,000 miles . I have also purchased new a 86 F-250 and a 01 GMC 1500 which also were great trucks and sold with 190,000 miles on them. Maintenance is key Chevrolet did a great job on the exterior of this truck, love the look and color. Nothing bad to say only a positive experience.

Chris helped me buy and F250. He was personable, professional and polite. He made the whole buying experience a breeze with minimal headaches. I highly recommend both Chris and Wickstrom! You will not be disappointed.

Best truck I've ever owned. Great power...good fule economy on highways. comfortable and roomy great bose sound system No over dramatic fanciness but practicality. I like the design and added features such as a sliding rear window power outlets inside and in the bed. 20k miles on her so...maybe too soon to tell?

The best experience ever. The dealership was amazing and the customer service went beyond expectation. I would definitely go back or refer my friends to go there.

Awesome Truck except for transmission troubles. Very good gas mileage and comfort and ride are the best. A very dependable truck with lots of great features. Back up camera is great.

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

Have had this since new in 2020. No major issues. Transmission is rough when cold, but not an issue. Three years in and no major work. One brake adjustment and oil changes. Other than that it’s been a great truck.

Michael Raczkowski was an accommodating, patient and very friendly gent. It was an a good experience dealing with him. Also. Manager Bob Wolf was awesome as well.

After extensive searching I found a truck at summit auto center that matched my needs. After deciding to buy the truck, the whole process was actually easier than some local deals I have made. The condition of the truck is outstanding! At 6 years old it is in a condition that one would expect of a 1 to 2 year old unit. I am very pleased with the deal. A search for any trucks I may need in the future will start at Summit Auto Center

Great experience with Luis Portales in sales. Showed us many different cars and options. No pressure to buy. Very easy to talk to and he listened to what we were looking for

I have a 2020 1500 RST with the 5.3 engine and 8 speed transmission. My truck now has 67,000 miles. The acceleration is outstanding and smooth from gears 3-8. Probably could use more torque for gears 1-2, but not weak by any means. I have had no mechanical problems outside of the clunking rear suspension which was fixed by retorqueing the rear leaf spring suspension bolts. Other than that minor issue, it has been very reliable. I have heard these transmissions have had issues, but nothing that has caused issues for me. It has the 60-70 MPH shutter that is common to these transmissions, but I have learned how to drive to avoid the shutter, as I did with my 2011 1500. Overall pretty satisfied at this point. Comfort and amenities could be better for the front seats for the price, but I bought it knowing that. FYI my front brakes at this point are still 50%, and I have invested very little outside of a few fluid exchanges and routine maintenance. Excellent fuel mileage: 20 mpg with 50% highway vs city driving.

From the moment we arrived, Zee was welcoming, friendly, and incredibly helpful. He gave us plenty of time to look over the car, answered all our questions, and made sure we felt comfortable during the test drive. There was no pressure at all, just genuine support. Thanks to Zee, the whole process was enjoyable Highly recommend.

Thank you to the service team for your getting me all set for my roadtrip!

Jon David is an asset to your company he’s a gentleman and a scholar. He put a deal that I won’t forget, and I won’t forget him. My son was very happy and he treated him with courtesy.

Service rep was ?on the ball? Understood my request and my lack of correct nomenclature

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

``Your customer service was outstanding! You went above and beyond to help us and I truly appreciate your patience and dedication of your job and to provide us a great service.

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

El día de hoy me atendieron muy bien un excelente servicio despejaron todas mis dudas y pudieron solucionarme todo referente a mi carro mil gracias

Everyone i dealt with at the dealership was very welcoming. They were also quick and efficient getting me into my new vehicle.

Just came home with a new truck and can say that this was the best car buying experience I’ve ever had. Jose was fantastic. He’s a very engaging gentleman and made the whole process a breeze. I will recommend this dealership to everyone in the market after this experience.

I had a great experience at Old Orchard Nissan. Antoni was very knowledgeable and helped me and my family with new Nissan rogue. Couldn't be happier with my purchase. I also get a better deal than i expected. Will be telling my friends and family about Antoni.

Great experience overall , we purchased out of state . The car came as described ( via facetime )

I had a great experience. I purchased a car at my second visit. On my first visit Luke the manager was very kind. We decided to return because our impression of Luke. Herman was the sales representative. He was very knowledgeable.