I saw a vehicle that appeared to be one of those "too good to be true" scenarios. Sent email to dealer via Cars.com a few days later, I received a reply back that the vehicle had been sold and that "all mileage" was accurate. Nothing else to do after that.
Purchased a 2008 Jeep Wrangler. Best price on the Internet, great customer service. Sales department bent over backwards to meet all my needs. Super nice and genuine people. Not out for my money, no high pressure, just quality service. I will buy the rest of my vehicles from their lot. Excellent purchase.
I recently bought a used vehicle from this dealership and was very impressed with the staff. They were very helpful. The lady who wrote up our contracts was very informative and it was obvious she knew what she was doing. I had to have a repair done on the vehicle and the service dept. was extremely helpful and courteous. I felt they were some of the best people to deal with in the Beckley area
Customer service rep was great. Service tried just to do the minimum and send me back out the door by just balancing my wheels and only when I insisted did they check the alignment which had been supposedly checked just the previous visit, and it was out of alignment this time as well. Not a very thorough job.
Phillip Death is an awesome Service Manager at King Coal Chev. I recommend talking with him regarding any service needs. Although I am still having issues. Phillip is going over the top to help rectify the issue. King Coal is a great dealership to use for purchasing new vehicles or having them maintain your vehicle.
Everyone was very helpful. They were knowledgeable about the car and answered all our questions. We felt very comfortable with the entire process.
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