I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
We worked with Dennis and had a great experience. He was attentive and helpful from the moment we talked to him over the phone until we drove off the lot with my daughters car. He was never pushy and even days after we left with the car, he has reached out with helpful information for us. Will definitely work with Dennis again!
I have been looking to purchase a BMW and had searched for quite sometime. Finally found the perfect car at Broadway Auto Group. Max was wonderful to deal with and very patient with me and all of my questions...I had quite a few since I live out of state. He answered all of them thoroughly and responded to me in a timely manner. Completely enjoyed the smooth car buying process, my beautiful car and the ride back to Florida! Thank you Max! I will definitely be a repeat buyer.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
The least stressful car shopping experience I've ever had. Kristi listened to us and made great suggestions based on what we were looking for. We got a very good deal there. If you go there (and you should) ask for Kristi, she will fix you up!
Working with Larry at 1and2 Automotive was one of the most pleasant car buying times we have ever experienced. Larry was never pushy, always straight forward and honest. His knowledge of the car and the attention to detail made the car buying process stress free. Once the vehicle was selected and price agreed upon, the paperwork took less than 15 minutes and we were driving away happy. The car had been checked out thoroughly by the 1and2 Automotive team which gave us great confidence in our selection as we drove off the lot. It was nice to find a local independent business that we will gladly recommend and hope to work with again!
Serbice rep, Tony L, was exceptionsl as was the excellent service he provided. And, the mechanics detail in providing repair was also appreciated. I am very pleased on the running and operation of my car. It really even sounds better! The svc rep was very clear and detailed when asking questions, and, he even took time out to drive my car. Also noted, the next day i had a svc limo come to my house to dtive me to the facility. Curb svc was unexpected! Thank y'all!
Blake McCafferty provided the definition of exemplary service. He was extremely prompt, courteous, and transparent throughout the entire process of identifying and negotiating a final deal for a car I've been waiting to purchase for over a year. I would highly recommend Hiley Acura, and especially Blake, when purchasing a new Acura. If you are even remotely close to the MetroPlex area and are interested in an Acura, do yourself a favor, and reach out to Blake!
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
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