Used Chevrolet Suburban Premier for sale near Springfield, VA

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Any sport, task, or vacation this vehicle can handle. I didn't need to plan how our family was going to get somewhere and never had any issues with our Suburban.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

Have owned other big vehicles like 3/4 ton 2500 Dodge Ram Hemi. I got a Duramax diesel engine in this Suburban. Saves on gas, believe it or not. Very comfortable, very smooth ride, and very quiet even after installing 2” lift and bigger tires. Have the Premier package. Definitely worth every bit of my money. Very heavy duty compared to the new 2024 Ford Expedition Max that I drove for quite some time. Has been very reliable. GM has been quick to fix any recalls. Have only had one recall. Compared to my Ram, it can keep up with all the towing and hauling just as much as my Hemi did. Turn radius is amazing. No problems! The 3.5 average rating on here is not accurate. Go test drive one for yourself.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Own a 2023 z71 and it’s amazing. Great build and very stylish. Smooth ride and lots of compliments here in Utah. Would highly recommend a suburban

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Great car for someone who is bigger and taller than the average person, comfortable, fast, and with super cruise she pretty much drives herself. Well worth the money for American quality and craftsmanship. Support the united auto workers union UAW

Looking for a recall on the paint. My paint is peeling off my 2017. I need help to have it repainted. I just spent $3,389 out of pocket.

Gail Gwynn -Harris is AWESOME Gail knows her job very well, I asked her all types of questions about the XT6 and she answered them with no problem and she is so courteous and kind and just a all around nice person to deal with. I did purchase the XT6 and will definitely come back to purchase another vehicle and tell all of my friends and family.

Taylor Chevrolet took a deposit to hold the vehicle at listed price of 56k - then next day changed the price by 5k - Bait and Switch operation- I’ll be posting record conversation of their tactics to my Tik Tok channel

This car is extremely comfortable, hauls lots of people, powerful enough to pull a camper or boat, great turning radius especially for this size vehicle, adequate power, lots of luxury extras.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

Been driving Suburbans since 2010. Love the amount of cargo space, and towing capacity. You won't be disappointed if chauffeuring kids and gear about. Repairs are better than average in my experience and many non dealer shops are out there who work on Chevys.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

This car is a great addition for our family. Lots of rooms for us with lots of comforts. It will provide us with the space needed as the kids grow.

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

Super cruise turns the submarine into an aeroplane. All about comfort and safety. Toyotas wack. Fords wack. Hyundais wack. Hondas wack. GMs sick as heck.

I just had my first experience with service at Ourisman Kia of Bethesda. I was very pleased with a professional treatment by the service team. Diego, Nelson and German all did their best to make sure that the process was convenient and painless, including providing complementary valet service.

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

I love it it’s the rite color the size and it make me look good I just love my new truck thanks Cardinals I call dear a lot of people now and I can go on road trips

Víctor was very professional and we were able to make an appointment the next day.

2020 Suburban Premier has all the bells and whistles! We love the comfort and safety of this vehicle. Even the gas mileage is not as "terrible" as we feared it could be, averaging for our driving needs about 18.7 mpg. There are a couple of issues with our particular vehicle that are issues, however... the running boards that are supposed to automatically roll out, don't always! I have gotten underneath and rinsed the joints with WD40 and lubricated them, and it is better, but still not 100%. The second row seats (captain chairs) do not adjust forward and backward. I am a tall fellow (6'3"), so you do not want to sit behind me! That is simply a design/engineering flaw. We are currently having sporadic issues with the tire inflation sensors and they are probably starting to need replacement. Buy a used car, expect some minor repairs! Would I buy it again? ABSOLUTELY!

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Buying a vehicle at Sport Chevrolet is a very pleasant experience. The sales team are professional, courteous, and friendly. I would recommend this dealership.

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.

My salesman Tim was very professional and knowledgeable about the vehicles. Overall the sales experience was decent. Just make sure that before you leave the lot that you have your paperwork and insurance cards in order.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.