Used Chevrolet Suburban for sale near Willowick, OH

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Any sport, task, or vacation this vehicle can handle. I didn't need to plan how our family was going to get somewhere and never had any issues with our Suburban.

Everyone was very professional. I didn?t have to wait long . The service area was clean .

Being my first time at this establishment, Alec was very helpful with me achieving my car!!! Shout out to my great experience here and meeting Alec.

Have owned other big vehicles like 3/4 ton 2500 Dodge Ram Hemi. I got a Duramax diesel engine in this Suburban. Saves on gas, believe it or not. Very comfortable, very smooth ride, and very quiet even after installing 2” lift and bigger tires. Have the Premier package. Definitely worth every bit of my money. Very heavy duty compared to the new 2024 Ford Expedition Max that I drove for quite some time. Has been very reliable. GM has been quick to fix any recalls. Have only had one recall. Compared to my Ram, it can keep up with all the towing and hauling just as much as my Hemi did. Turn radius is amazing. No problems! The 3.5 average rating on here is not accurate. Go test drive one for yourself.

Just ok, not a fan of over priced service. Another practice of Greed.

OK, so I have owned 2 previous suburbans (2002 & 2013), so the 25 is an amazing upgrade to both of these! First of all, we do a lot of highway miles and the ride is simply amazing! It rides more like a luxury sedan than a truck. Since this is our primary vacation vehicle, we were careful to order 18 inch wheels, as they have a much smoother ride versus the larger ones. I also love all of the new cameras, which is a big help in tight situations. Also, the adaptive cruise control and lane assist make long road trips easier and safer as well. I also love the new exterior design features, particularly the front grill and the aerodynamic wings on either side of the rear window. I'm a bit surprised that those small design features have really updated and enhanced the look so much. The only real disappointment, so far, is the owners manual was really poorly done. Information is difficult to find, nonexistent and they even neglected to put in the required scheduled maintenance requirements (what were they thinking?). Overall, our first impressions on this vehicle have been superb and I would definitely recommend it to others who need a large family/vacation vehicle!

The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

Looking for a recall on the paint. My paint is peeling off my 2017. I need help to have it repainted. I just spent $3,389 out of pocket.

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

Own a 2023 z71 and it’s amazing. Great build and very stylish. Smooth ride and lots of compliments here in Utah. Would highly recommend a suburban

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

2020 Suburban Premier has all the bells and whistles! We love the comfort and safety of this vehicle. Even the gas mileage is not as "terrible" as we feared it could be, averaging for our driving needs about 18.7 mpg. There are a couple of issues with our particular vehicle that are issues, however... the running boards that are supposed to automatically roll out, don't always! I have gotten underneath and rinsed the joints with WD40 and lubricated them, and it is better, but still not 100%. The second row seats (captain chairs) do not adjust forward and backward. I am a tall fellow (6'3"), so you do not want to sit behind me! That is simply a design/engineering flaw. We are currently having sporadic issues with the tire inflation sensors and they are probably starting to need replacement. Buy a used car, expect some minor repairs! Would I buy it again? ABSOLUTELY!

I had Justin Gordon, and he was absolutely perfect when it came to selling us a car. He was very knowledgeable and gave us as much information as he could. He was very kind, and caring about my family and I. Thank you Justin, we will definitely return because of you!

Purchasing a car from Leo was completely stress-free....this is how car buying should ALWAYS be. He answered all my questions, & when we noticed the antenna needed replacement, one showed up at my home 3 days later. More than satisfied with the service received.

The car is so nice the minute we saw it online we love it and talk about to see if we’re gonna get went to Murdock Chevrolet of Wood Cross and got approved and we were so happy…The car is perfect for our Family Thank You Murdock Chevrolet Of Wood Cross

I have had dealings with this dealership before. They are a great group of people.

Great car for someone who is bigger and taller than the average person, comfortable, fast, and with super cruise she pretty much drives herself. Well worth the money for American quality and craftsmanship. Support the united auto workers union UAW

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

This full size sport utility vehicle is everything that my family would need, and more! The legroom for all passengers is phenomenal. The space behind the third row is unbeatable.

I bought a 2024 GMC ,nice leader. Explained the deal over the phone. I was looking for more for my truck, but I am happy with what I bought.

Love this vehicle. Adaptive cruise is great on trips, the adaptive air ride suspension is incredible. Fit and finish is great. The 6.2L has great performance. Seats are firm and very comfortable. The 10 speed trans handles the power well and is very smooth.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Been driving Suburbans since 2010. Love the amount of cargo space, and towing capacity. You won't be disappointed if chauffeuring kids and gear about. Repairs are better than average in my experience and many non dealer shops are out there who work on Chevys.

Buick GMC did awesome job, thanks for the great work and communication. Thats why I always go their

This car is a great addition for our family. Lots of rooms for us with lots of comforts. It will provide us with the space needed as the kids grow.

Nothing to say negative. Outstanding dealership and service. Service writers aways welcome you and ask if there are any other needs. Your mechanics are great and do a great job.

Super cruise turns the submarine into an aeroplane. All about comfort and safety. Toyotas wack. Fords wack. Hyundais wack. Hondas wack. GMs sick as heck.

Salesman was very knowledgeable and took his time to make sure all my questions were answered . My family has bought a couple cars here from John in the pass and this is our go to place to purchase a vehicle

I am a return customer. Corey and Matt assisted me with my second lease. They are not pushy and understood my budget and worked with me to stay on budget. There was no pressure to stray from what I needed and wanted. When my lease is up I will definitely be returning. *Buick Envision was not an option in the drop box but that is what I leased.

Only bad thing was the gas . Only other bad thing was 2wd in the Northeast. Lastly mileage was maybe 15 mpg at best. Other than that loved it!

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

I recently purchased another vehicle from Crown Acura. Their level of service is outstanding. Matt D, Jason H, and Joe C. made my buying experience an actual pleasure. I will continue to purchase my vehicles from Crown.

Purchased this used from a dealer - one previous owner. Vehicle was well kept, has proven to be reliable with surprisingly good highway mileage. The entertainment package silences children more effectively than a nun's shhh in church. There is ample space for people and/or cargo. The tow capacity will come in handy next.

Saleswoman Gayle is great, service is great, we love the environment ! They are doing a great job

This car meet my needs . Best car for family long distance trips . Lot a space for a luggage . Smooth ride and comfortable .