Used 2023 Chevrolet Traverse for sale near Itasca, IL

great service, in and out !! I needed them to check out a noise coming from my tire- turned out to be rotor issue- and covered by warranty!!! I'm so happy/!!!

Nice car with a smooth drive, interior and some items could be improved when talking about a Premier version, as the back seat of drivers side does not lift for a 3 row passenger to get in. The one I bought unfortunately the rear camera and parking system was not working after a week, which I took to dealership for a warranty review, a new system was ordered, but so far it has not arrived yet after almost a month after and I still not have a date to when it will be fixed.

Matt is an awesome Saleman not pushy in getting a sale. Which is a change from alot of other Chevy dealers. And the GM Art W. was so easy to work with no playing back and forth with price straight upfront. Golfmill Chevy Highly recommended. Dave H.

What a nice smooth ride the Traverse gives you. Looks good, sounds good and has enough power to pull what I need. The look and technology are awesome. Be careful when you first drive it, it’s smooth enough to get you a ticket. If you’re thinking of an Explorer, go drive the 2 and 10 out of 10 times you’ll pick the Traverse.

Dan P and staff took great care of my maintenance needs on short notice. In/out quickly. Thanks guys!!!

I drove a 2011 Chevrolet Travers and in 2018 decided I wanted a car. Sooo I figured I’d trade it in and what a mistake that was my family then grew again and we are very much needing to up size again. My Traverse rode very good. I had lots of people tell me how much they loved the room that a Traverse offered I also liked that. The ride was very smooth and just very much comfortable. So I’d like to go back to a Traverse and stick with it. I’m retired and ready to travel some. So I’d like to go in comfort.

Great staff and very good deals on new vehicles. Quick, friendly and very helpful. I would recommend if your looking for a great deal check with these guys first. They will get you that Great deal others can't.

Such a good experience, from introduction to purchase. They pretty much accomodated all my needs and they do all this with no "dealer fees". I would buy from them again if I can.

The service met what i needed. I was able to ensure that the price of the repairs that were needed were affordable and correct. I just wish some of the future repairs that are needed are more affordable and could be more explained by the customer service representative like the previous rep that I had at the previous visit. Overall, the facility was very clean and i was able to meet with one of the car/service representative. I was able to meet with a car dealer who was very friendly and ensure that I had his contact information, in the event I plan or may want to purchase a new vehicle in the near future, which i plan too.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

Elliott was incredibly helpful. He had patience and don’t oversell. This allowed us to find the truck that we wanted vs feeling like we were pushed to make a decision. Would buy from Elliott again.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

We purchased our dream car, and the customer service was outstanding. The entire buying experience was fantastic, and we highly recommend them.

I worked with Rocky and had an amazing experience. This was my first car purchase from a dealership of any sort so I was very nervous, but he was incredibly kind and helpful and explained everything I had questions on. He was very thorough and I felt super satisfied when I walked off the lot with my car. Cannot thank him enough! Same with Matt the financial adviser there, he was also incredibly thorough and kind and explained anything I had questions on! I highly recommend this dealership and these guys! They were amazing! :D

Five stars for Erick and Jesse! We found a 2022 Equinox online that we liked. They located the car and helped to process us quickly. Very friendly service and helped us understand how the high tech equipment works. Offered to help us set up Onstar too. We recommend City highly. This new ownership is m much better than the 2 previous owners.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

The sales team members were so eager to help make my car purchase an enjoyable experience! Diana, the Internet Sales Specialist, was very friendly and helpful. She helped coordinate everything with the sales team perfectly! They sent videos of the car I liked. They were very friendly when I had the car inspected by an independent mechanic. When we agreed on a fair price, the sales manager delivered my new car and took my trade-in car back to the dealership! We completed the paperwork in five minutes at my home. It was such an easy and enjoyable purchase experience. I contacted several Nissan dealerships in the area and Hawk Nissan was the absolute best!! I would highly recommend this dealership!

Great dealership to deal with. Mike Haggerty made buying a new truck a great experience, customer service was great.. had a small blemish in the paint and they fixed it up no questions asked?.will definitely return for then next new truck!!!!

We had an incredibly smooth and pleasant experience at this dealership from beginning to end. The entire process was seamless from start to finish. Every staff member we interacted with was helpful, courteous and professional. Buying a vehicle from Seann Omara was particularly wonderful— he is knowledgeable, helpful, and genuinely committed to making sure we got the best deal possible. We left very pleased and would happily recommend Napleton Buick GMC to others!