Used Chevrolet Traverse LS for sale near West Laurel, MD

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Coming into the experience, I expected there to be attempts to manipulate or to be taken advantage of. Unfortunately my pervious experiences have driven that mentality. This experience was a revelation. Every member of the sales team was professional yet approachable. They found the right vehicle and made every step easy and understandable. Our salesman Charles had knowledge and charisma. There was never pressure. He just presented us with facts and let the product sell itself. The sales manager gave us the best offer hands down and we shopped the entire state. Charles and the Chevy team educated us on the car and the systems it boasts. We are extremely satisfied customers and would be willing for let anyone know about our wonderful experience. Thanks again Sports Chevy Team. Continue you excellent work. P.S. I know this sounds like a review written by the company but I assure you this is a real customer with a real experience.

Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,

Great place to deal with. Earnest was terrific. Would definitely recommend them! Check them out before you go anywhere else!

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

Excellent!!! Everyone was polite, courteous & customer service was superb. Overall the buying process went smoothly. Definitely would recommend the dealership to others & Definitely would come back.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

This has been the best experience at purchasing a vehicle, my salesman was Lonnie and he was absolutely amazing and walked me through everything. I will definitely comeback again. Great job

I came to this location for routine service because the location is convenient for me. Rashawn did the service on my Equinox. He was very professional, friendly and communicative.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.