Used Chevrolet Trax SUVs for sale near Mount Prospect, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Genuinely a fun car to drive. Packs a lot of tech for the money, and only compromises with its transmission (which can feel a bit sluggish sometimes). Bought mine new back in May, approaching 7,000 miles and still pleased with the driving experience. It's super minimalist yet has a lot of creature comforts standard that make the experience all the more enjoyable; mainly its heated seats, wireless Android auto/car play, and remote start capability (with my 1RS model I also have the heated steering wheel, a very nice addition to have in the winter). While it prioritizes a sporty look over sporty performance, it doesn't really leave you feeling like you're missing out, you can pull to overtake without feeling like you're giving the car its all. I've had a few hiccups on occasion with the infotainment center becoming unresponsive and causing static over music, but after a few minutes it corrects itself, overall the issue is a rare occasion. Lots of cargo space and a comfortable ride, this SUV was a great match for the often unpredictable roads of Michigan.

I had the pleasure of working with Jeffrey Serwas at Advantage Chevrolet of Hodgkins & Countryside, and I was genuinely impressed. He was professional, personable, and made me feel welcomed—like I was a regular, part of the family. He took my concerns seriously and made sure I felt heard and valued. I don’t usually like name-dropping dealerships, but I have to be honest. I purchased two fully loaded Suburbans from Castle Chevy North, and yet, I still don’t feel welcomed or appreciated there. I barely get a proper greeting and often feel like a bother rather than a valued customer. The level of service and hospitality at Advantage is truly above reproach. Even though it’s a further drive for me, I will gladly make the trip just to work with Jeffrey moving forward. Thank you for such a refreshing and professional experience.

The car is good, comfortable and good ongas. My only concern are the wiring to the audio and the screen. I have started the engine and the screen goes blank or gets stuck even when I turn the screen and music off. Also the base comes in wiener it wants and just fades out eventually. But when you want it to work it doesn’t. Also the automatic engine on/ off button. I leave the button off majority of the time but the engine still restarts when the button is turned off.

Prompt and timely reply to my questions. Very willing to assist. Continued to follow up.

Chevy Trax is the best car ever! I have a dark blue metal flake and it is beautiful. I don't know why people gripe about the motor noise. Trax has no motor noise! Good gas mileage. I love the way it sits up high it's fun to drive. I would never drive anything but my Trax. I recommend Trax to everyone!

If you’re looking to purchase a car, see Dogan Gregory! He will take care of you and find you exactly what you’re looking for!

This is my first crossover. I've been a truck and SUV person for about 20 years. When my truck was stolen and totaled, I bought this car used with 84k miles on it. The first week I had it the water pump went out, I kid you not. Not good so far, huh? The good thing is the car told me " car overheating, idle engine." My mechanic says newer vehicles are made to warn you before overheating causes damage to the engine. Thank God. I like the car, I'm actually starting to love the car. Trunk space is minimal, seats arent the most comfortable, I miss having a center storage space, and a passenger armrest would have been nice. The radio is kind of small to be tinkering with while driving, and I wish Android auto was wireless with built-in wifi (newer models have this) but the steering wheel controls help me overlook this minor inconvenience. This car is the only car I looked at with all the options I wanted for this year and price: remote start, extra CLEAR backup camera, push start, power driver seat AND park assist which alot of cars are phasing out these days in favor of things manufacturers believe consumers find more desirable. The blind spot indicators and cross traffic warning is nice as well and the ac blows freezing cold. You really get lots of bang for your buck. Oh and I was surprised by how well it handles bumps in the road, my last vehicle made me seasick going over those big speed bumps, not this car, it's extra smooth. I can't buy large hauls at rummage sales or thrift stores anymore because there's not enough space to haul them home, but there's plenty of room for me and the grandkids. I really wasn't financially prepared to buy a car right now and couldn't afford to buy brand new. But TBH, I find this model year of this car prettier than the new ones and overall am really pleased with my purchase. I'm getting older and this will probably be the last car I'll ever own or drive and I'm glad it was this one. Thank you Chevrolet.

amber was very helpful. she made buy a car very easy. go see her for your new chevy

I’ve had no issues with this! Even braving the Minnesota winter roads was nothing for it! I slid and the car handled it like a champ! Very reliable, great gas mileage, and very comfortable!

In my pursuit of a new truck I was taken care of. Any question I had was answered, all the employees I talked to were friendly and helpful, and my main contact - Esbeyde - was excellent. Because of their consistency in taking care of me and my needs, Ray Chevrolet is my go to for any service or when I am ready for a new vehicle.

This is a great car I love my LT trax performance is great and is a lot of room I'm 6-5 and I can get in and out with ease and very comfortable!!! I would highly recommend this vehicle.

The sales representative Eric McGee, was very informative and helpful in helping me get service for my daughter's vehicle

Like the Auto 4 wheel drive living near Buffalo, N.Y. So far short trips only, comfortable, have the LT model good gas not fantastic, ride good because of large tires, a little stiff.

The service met what i needed. I was able to ensure that the price of the repairs that were needed were affordable and correct. I just wish some of the future repairs that are needed are more affordable and could be more explained by the customer service representative like the previous rep that I had at the previous visit. Overall, the facility was very clean and i was able to meet with one of the car/service representative. I was able to meet with a car dealer who was very friendly and ensure that I had his contact information, in the event I plan or may want to purchase a new vehicle in the near future, which i plan too.

Very sporty looking, economical and fun to drive car without breaking the bank. It’s is my second one sold 2024 model after driving 40k never given me trouble. Exterior and interior is next level you won’t get bored of. Don’t get fooled with the 3 cylinder I don’t even realize how quick it hits 150 kmph on hi-way. I figured with high octane gas it’s even faster you can think of. Hope this helps.

Rebecca was a great help, she answered all my questions, kept me updated, telling me what to expect & I was out the door, Yes I'll recommend them

Is the best vehicle I ever had and I’m glad I got it The color was great get 30 miles a gallon as an awesome ride. body style was great really snappy car comfortable to drive.

Paolo was our salesman and he was beyond helpful, kind, and easy to work with. I had been talking to Rachel through emails and she set everything up for us, as far as what payment we wanted. She got us just we asked for. We then went to the dealership and Paolo helped us with the rest of the way. He showed us the truck, ran numbers for us and made it work so that we got the payment we asked for. This was my sons first experience buying a new car and it could not have been a better experience. The manager there also came out to talk to my son and be sure he understood everything about the lease. I thought that was awesome. There was at no time any feeling of being rushed, or being pressured to buy the truck. We went home to talk about the payment and 2 days later bought the truck. I WOULD RECOMMEND ADVANTAGE AND PAOLO TO ANYONE LOOKING TO BUY A CHEVY TRUCK.

I love the car overall from front to back. The only thing I would change is the way the headlights project at night time. They only go a limited distance and then it’s completely dark. I mean a really short distance. I find myself having to put on high beams often.

I was impressed with the professionalism of Pola he is a great salesman .. keep up the good work

My son got into a terrible accident, where he got hit from behind by someone going at high speed, and his Trax got absolutely smashed into the car ahead of him. The tires were sideways and the car looked mangled. He walked out of it with no injury. Chevy for the safety win!

My service advisor was Joe. He did such an excellent job with assisting me from start to finish. Let me know everything that was going on every step of the way with my vehicle. He made all the proper recommendations, got my car back up and running very quickly.

A little more than 2 years ago I bought a used 2017 Chevy Trax LT AWD, with a 1.4L engine. In addition, this vehicle was in a wreck which got hit on the rear end of the vehicle. However, the vehicle was fixed before purchasing it and I bought it with a fair price, with 49k original miles. Now the Trax has 97k miles and has had his fair amount of issues. Additionally, at 60k miles the turbo was leaking antifreeze and had to replace it with the valve that was attached to it. Also, I had some minor issues on the AC controller which h I had to have those replaced, and sooner or later I'm going to have to replace the blower motor since it's making a weird sound when it's on. This vehicle has treated me good since I've been keeping up with the regular oil changes (I usually buy Mobile 1 oil and filter, advance full synthetic) and I usually change also the air filter every 15k-30k miles. Also I've done 2 tune ups with new spark plugs and coils. To be honest if yiu do the regular maintenance you won't have any issues especially the engine and transmission. Furthermore, in a couple of days I'll be replacing the break pads, and also just FYI the 1.4L engine has a timing chain, so if you do the regular oil changes it will last forever. Soon I'll be replacing the gaskets and water pump since it's about to turn 100k mikes. All in all, I give it a 4.0-4.5 overall rating, space if very bad you can't fit regular size adults in the rear seats!

Service was timely and kept is informed as to the progress of our vehicle. George in service is great!

I have a 2022 Chevrolet Trax Lt, Bought it Brand New and now haveappro 4500 miles on it, Not a single problem so far! My Dad was sold off I n GM Products thru his life, I saw first had their Toughness and Dependability and have had several in my life time at 68 years old! I m about to retire and wanted get me a Good Reliable Vehicle for Retirement, I chose this 2022 Chevrolet Trax Lt! Love the way it drives, Very Comfortable, Love the Cruise Control, Remote Crank, XM Radio etc! Wish it got better gas milage but Still would Highly Recommend This Vehicle!!

Svet was amazing omg he helped me soooo much he was nice patient and he got me what was affordable for my daughter and I this man is definitely an angel and he’s very professional he’s the best there is

Jose B was great to work with. Everyone was vey helpful and nice to work with.

Excellent communication with my service advisor Robert. Timely work, and competitive pricing. I would recommend and do recommend this dealer to friends. i will use them myself in the future.

Nora was great! Took the time to help find the right vehicle. She was patient and was great to work with! Mary G.

My 2019 Trax LT hasn't had any problems. (knock wood) The stereo system is great, if the headrest would tilt back it'd be a 5 star on comfort. As is, long trips are comfortable. The turbo hesitates if I haven't kicked it in before it's needed. Blow the cobwebs out so to speak. Overall, I love my lil' blue Trax LT.

Had a great experience with Steve D. Very knowledgeable and honest. The process was easy and smooth,and would return for my next purchase. Would recommend to anyone.

I recently assisted my daughter and her husband in purchasing a new Chevy Trax at Golf Mill Chevrolet and it was one of the best new car buying experiences I have ever had. I contacted Christopher over the phone based on his excellent reviews and set up an appointment and from that point forward I was extremely impressed with Christopher's communication, honesty, product knowledge and professionalism. On the second contact both my daughter and her husband were able to be there and they too were very impressed and satisfied and they purchased the vehicle. Christopher is very detailed to make sure all steps of the purchase and delivery process were completed including a tour of the dealership service department and introduction with the Service Manager and Service Advisor. All other employees we encountered at the dealership were also very friendly and efficient - finance, sales manager, cashier and other sales staff. I worked for GM for 31 years and purchased many, many new GM vehicles and again this was one of the best ever purchase experiences!! Bill S

I had the opportunity to meet Mike. His warm and caring demeanor put me at ease when buying my son‘s first car. He was knowledgeable and explained the car details. Great personality.

Five-Star Experience at Castle Chevy Our experience at Castle Chevy was truly outstanding from start to finish. After receiving an invitation in the mail, we were contacted by Linda, who was not only friendly but also incredibly helpful. She took the time to understand our situation and helped us consider whether buying a car after bankruptcy was the right step. Her guidance was thoughtful and never pushy. When we visited the dealership, Kevin took over and exceeded our expectations. I had some hesitation due to our financial past, but Kevin was patient, professional, and informative. He clearly explained how purchasing a vehicle could help us begin rebuilding our credit and finally get out of a costly car rental situation. What impressed us most was Kevin?s genuine commitment to our needs. He didn?t try to steer us toward just any vehicle?he helped us find the right one for us. He also worked hard to secure the best possible financing available. The entire process, including the paperwork, was smooth and stress-free thanks to his outstanding support team. Although I don?t remember every staff member?s name, I won?t forget how respectfully and kindly we were treated throughout. At Castle Chevy, we never felt like just another number. The team made us feel valued and respected. That?s why I?m giving them a well-deserved 5-star rating.

It accelerates better than most think depending on how you drive it. I have used the manual feature it does extremely well. I have had 5 men in it, pulls well. Dont knock it. Fuel milage is good.