Excellent customer service and great knowledge on the market value for cars. Showed the best reasonable deals possible. Overall experience went very well. Listened and found everything I was looking for in a vehicle.
As a consumer i have high standards for any place i choose to earn my time and money, Sterling has definitely made me gasp when i think about a rewarding shopping experience, my salesmen Jean Saint jour couldnt have been a better salesman, im a give and take person and respect is big, my experience with my buying process was great, usually im the one ranting about how bad service is. Sterling you got me on this one! Keep it up and make sure to ask for Jean!
I drove from Houston to look at a used truck I saw online. When I got there, I decided I did not want the truck I test drove I worked with Geoff Lee and he showed me another used truck. It was spot on perfect as to what I wanted. The purchase experience was great. No pressure to purchase or look at any other trucks. My wife and I were both very comfortable with Geoff and I will honestly say if you are looking for a car or truck - talk to Geoff - he is nothing less than amazing. This was well worth the drive from Houston.
I was a little skeptical at first considering this dealership is kind of in a rural area and it’s a good drive if you’re coming from the city like me but man Mr.Saintjour my salesman was top of the line. Very educated and quick, he was real and honest about every question I asked and was very patient with me and my indecisive ways. I will definitely be back for my next purchase!
Knew what I wanted when I went in. Salesman provided the item, bought it. A thirty minute experience. Easiest time I ever had. Salesman sold me the car I wanted instead of pushing an item he wanted to sell. Parts department had a small hiccup, but fixed the problem ASAP. Was very happy with the outcome.
This was by far the best car buying experience that I’ve ever had. Jean was my salesman and he was honest and efficient. He made the entire process easy and he was able to help me get a vehicle that I’m actually happy with. I would recommend Jean and Sterling (Navasota) to anyone!
Had an appointment for oil change. Took a little longer than I hoped since there was an appointment to get the vehicle back to do the service. However, overall the service was good. Service desk employee was courteous.
Got a call from Jean at Sterling auto group in Navasota about a new jeep Cherokee, and I went in not to buy, but his customer service and the way he made the experience for me was overall outstanding! Go ask for him if your looking for a new car
I was met as I drove on to the lot while looking for a Lincoln MKX. A polite young man showed me exactly what I was looking for. It was Saturday evening so he said take it home and bring it back on Monday. I brought it back and then continued my search around Texas for essentially the same car at a better price. A few weeks went by and the same young man, Francisco Tirado, called me back and told me I should buy his car at the price I originally offered. I agreed to go back to the dealership and made a deal. The most important part of the sale happened in the first five minutes - the pleasant smile, the detailed knowledge of the car, and the total relaxed deal.
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