We found 500 online while searching for a specific vehicle. They're not the closest Chevy dealer to us, but they had the truck we liked in stock, so we took the drive. We are so very glad we did. Every single person we came in contact with was amazing - from the salesman, to the general manager, to the parts guy. We found the buying experience comfortable and stress-free. When we were ready to write up the paperwork, there was a computer glitch and they couldn't get it done that day. They offered to bring the paperwork to us the next day! We chose to go back to the dealer the next day, however. That is phenomenal customer service. Everything was explained thoroughly and all of our questions were answered. We truly felt like our business was appreciated. That's a rare feeling these days. I can't say enough good about our buying experience. Better yet, we have an amazing new Silverado 1500 named Herbie!
Outstanding service, quality vehicles, and spectacular prices. Just recently purchased a truck from 500 automotive and am beyond satisfied with my purchase. I had been searching for this particular truck for 6 months and just couldn't find one with all the features for a reasonable price until finally looking at 500 automotive. They take great care of their costumers through the entire buying process and offer very reasonable reasonable trade in values. After getting low balled by several dealers it was nice to finally do business with a dealership that isn't trying to get every penny out of you.
I bought a vehicle I saw online from 500. We negotiated the deal over the phone, which also involved a trade. Everything we agreed on was upheld by 500. I drove down to the dealership, about two and a half hours, and they were waiting for me. The vehicle I was purchasing was in perfect condition, and even had 300 less miles than they told me. All the documents were drawn up, accurate, no surprises, and ready to go, the whole process took less than an hour and a half. I have bought many cars, this is the best buying experience I have ever had.
I was shopping around for a new car and I came across a very nice Hyundai from this dealer. I requested information about the car and got an email sent back to me almost instantly. The customer service was above and beyond. Not only did the email quickly I got a phone call as well going jeer everything that I needed and wanted to know about the process of buying the car. They were very nice and I would recommend this dealer to everyone I know.
Our experience with Kent Crowder & Thompson’s Honda was absolutely wonderful. We knew exactly what we wanted & Kent made it happen - with ease. He was very professional, considerate, & HONEST, which is so important. Other dealerships should strive to be like Thompson’s Honda. Great all-around experience; we will be back for our next lease because of their great customer service!
Made the experience fast and easy.
Problem with the drivers window dropping still in progress for repair.
Other than that everything was as advertised.
Shouldn't make a word limit for a review!!!!
Had Jarred Lucas for a sales person. He presented himself well and answered each question with knowledge and authority.
Jarred was very personable and insisted on us being satisfied before going to the next step of the purchase.
I found all steps and people in charge of those steps to be well trained and attentive to our questions, wishes and needs.
I was pleasantly surprised at the quality of the vehicle and dealership itself.
I stopped a Terre Haute Chevrolet looking for my new truck. They didn't have the one I wanted but worked very hard to find one. There was no hassle agreeing on my trade value and worked to get me an excellent price on the new truck.
Had totaled previous car and only had so much money I could spend. Salesman Cogan McClain and Sean Newman stayed past 8 pm to finish the paper work so we could take the car home that night. I would highly recommend Terre Haute Chevrolet to anyone.
After using the service department and having a great experience I was looking for a truck. Terre Hautes web page showed a vehicle even better than I had hoped for. The sales team responded quickly, acted professional, was very helpful. I'll return again for them to help with my next vehicle.
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