Went car shopping and had a great experience at Rapids Ford. Shannon Witkus was our sales consultant and did a wonderful job helping us with this. I would highly recommend this sales staff.
by Linda p from Hillside nj
December 29, 2018
I purchased this used 2005 Chevrolet equinox and it's nothing but trouble ever since I purchased it 2 years ago still up to know the car over heats and still they say there's no recall on it!! That's crazy because there has to be a recall!!! Please I need to know if there is a recall I think there is a gasket problem and I need to fix this car.. Please help!!
Our salesman Snoop made buying our new Ford Edge very quick. He knew everything we needed to know about the car. It made our buying experience very good!
I AM A CAR PRO READ THIS REVIEW
by CarExpert1 from Humboldt Iowa
January 9, 2019
I’ve driven this car for 87k miles and I’m the original owner. Comfort is ok. It’s a Chevy not your grandmas buick. But for a small car it rides decent. Interior design lacks storage space. You sit too high, the center console needs to be bigger. Performance. My car has a 1.4l turbocharged engine. Now it’ll do 0-60 in about 10 seconds, it’s not a racing car. But it’ll get up and go decently fast up until you hit 45mpg because it doesn’t have a lot of torque but hey it’s a cheap car. Gas mileage is great! If I’m going 60mph I get 38-43mpg if I’m doing 75mpg I get 32-35mpg. The handling is amazing winter driving was no problem just use common sense. This car is a GREAT bang for your buck. You get great fuel economy a stylish design a nice sporty side. Now reliability. I live in northern Iowa. It was -23 degrees actual temp. It remote started perfectly fine outside no garage. I’ve driven 87k miles with no engine issues I get it serviced regularly and please run synthetic oil don’t be stupid. All the electrical works perfect the car shifts smooth. It is a good car for the price
Was in there today and Ben helped us get into the truck we wanted, for the price we wanted. Friendly helpful staff and was willing to help us on price. Nice play area for kids and the facilities was in great shape and clean inside. Will definitely reach out if need anything in the future.
Very reliable car great condition
by Joe from Columbus in
January 5, 2019
Must see to appreciate very clean low mileage non smoker car. Excellent condition won't find a better one around for this year. Very well maintained awesome driving experience all around.
...to look at a Mustang Convertible I saw on Cars.com. Peg (internet), Shannon (sales) and Mike (finance) at Rapids Ford could not have made the entire experience easier or more pleasant. I will not hesitate to make the drive again when I need to buy a car!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Just purchased a 2016 Toyota Sienna from Rapids Ford. Honestly I can say I had my reservations about Rapids Ford but we had a really good experience. Our salesman Ben was friendly and kind he was not your typical pushy salesman who could care less what you want. It took us a lot of negotiation to get to a price and payment that I agreed to and he remained professional and kind throughout the process never showed even a little frustration which I appreciated. Michael in finance was also amazing just a great guy and explained everything and was so helpful with the process. Honestly the only reason for 4 stars instead of 5 is due to the absolutely ridiculous amount they gave me for a trade in but that was neither of these guys decision and I’m the one who ultimately agreed to it. Either way we absolute love our new van it’s perfect for our family and I would buy from them again.
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
There seemed to be a lack of communication within the dealership because the car I wanted needed to be located and I had to call to find out the results of the search. Diane was under the impression someone else had told me the car was found. I was however satisfied with Diane's knowledge of the car and its specific abilities. She expresses great confidence in your products and made me feel assured in my choice of a vehicle.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Trucks were in great shape, people were so friendly, service was prompt but not pushy, the dealership is spotless, prices are very fair, This is my second purchase from there, would recomend it to everyone I know
Most Reliable Car I've Owned
by ASlats from Rochester, NY
December 19, 2018
Such a reliable car with 149,000 miles on it. Just the right size, good pick up for the engine, nice handling, large trunk, very good mileage (30 mpg), and has aged well. A few wear and tear items fixed over the years which were reasonably priced being an American auto maker product. Too bad Chevy replaced it with the Cruze and now discontinuing that sedan as well.
I bought a vehicle a few years back from Julia and I wanted to take a moment to share how amazing Julia and her team are. They treated me like I was the only customer there and were professional and attentive. I still have my car and love it. I would go back to Julia to buy a car again and I live in ILLINOIS!!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
The product of purchase met what I was looking for to a T. I felt that the truck could of been priced more aggressively to begin with to eliminate the back and forth of the deal. Over all good experience. Plus Its nice to be able to work with your hometown dealer and the dealer my parents have purchased cars and trucks from for years.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Everyone was super friendly from the minute we walked in the door. Bob was very knowledgeable and helpful in choosing a vehicle and getting my loan prepared. Julia did a wonderful job getting better financing than my own bank and I will recommend them to everyone! So glad I went there!
Love my '18 Chevrolet Traverse
by mlparks123 from Hamilton, NJ
January 10, 2019
I fell in love with this newly designed SUV. It rides smooth. A truly excellent vehicle. Big GM/Chevy fan. Chevy is the most dependable car company.
I bought a vehicle a few years back from Julia and I wanted to take a moment to share how amazing Julia and her team are. They treated me like I was the only customer theret and were professional and attentive. I still have my car and love it. I would go back to Julia to buy a car again and I live in ILLINOIS!!
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
We purchased our Jeep Compass from the dealership and received excellent service. Randy and Derek were great to work with and did not push us into anything. There were not a ton of added fees like some dealers and they explained everything to us and were up front with all the details.
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
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