SERVICE WAS PROFESSIONAL AND TIMELY. MY VAN WAS RETURNED TO ME CLEANER THAN WHEN IT CAME IN. I DID NOT HAVE TO WAIT LONG FOR THE SHUTTLE TO TAKE ME TO WORK AND THEN PICK ME UP AT WORK WHEN THE SERVICE WAS DONE.
I was looking to trade a vehicle on something newer. I was able to test drive multiple cars over the duration of a few days because I could not make up my mind on what I wanted. They were extremely patient with me while making my decision. Any questions I had were answered quickly. They were not pushy by any means on trying to make a sale which was a very big plus for me. I was able to take my time in making a decision. They were very helpful pointing out different features that went with each vehicle I looked at to help me decide which one I think would be right for me. They offered the highest price for my trade and gave me a good deal on a car that I am very happy with. It has not had a problem yet. Everything was taken care of at the dealership and I didn't have to do anything! Thank you! and I would definitely recommend this dealer to anyone. I recommended this dealer to a friend and within 2 weeks they bought a car from this Dealer and they are just as happy!
On 2/17 I purchased my first car from Art Butler Auto. They made it very understandable of how the process of buying a car goes. They are very honest and fair people. Also the process was fast and easy =)
I was in an auto accident in which my vehicle was totalled, my first ever accident. I really was not in the market and had no idea what I wanted. After doing research, I found several vehicles that I was interested in at Art Butler Auto. I have never purchased a car by myself and was new to all of the experience. I had an extremely pleasant experience. It turned out that the vehicles I originally liked were not a good fit for me and they worked with me to get something that was a better fit. No pressure. They were very patient. I had to take care of the insurance issues and had to work on getting my state driver's license (I was new to this state), so the process took a little longer than expected. The vehicle was extremely clean and in great condition. They did everything possible to get me a vehicle that was a good fit for me. I would recommend Art Butlers and I would purchase another vehicle from them. HIGHLY RECOMMEND!!!!!!!!!!!!!
My wife and I purchased a vehicle after receiving a recommendation from a friend that Art Butler is the only place that most people in Accident, MD will buy a car. I can see why. After having so many negative experiences over the years with car dealer's, I can with complete sincerity say that Lisa and Duane at Art Butler make it a completely different and positive experience. No tough selling. Great financing. Wonderful, sincere, honest, friendly people. I will recommend Art Butler to all of my friends and I know that I'll be buying my next car from the great people at Art Butler.
Recently traded in a truck on a new one and overall experience was great! Barb was a pleasure to deal with and was knowledgeable of the Ram truck line. Not "pushy" in the least bit. Received a fair value for my trade and John helped to get best financing on the new truck. Overall a great experience. First time having shopped at Bedford Chrysler Jeep Dodge. Family have had similar positive experiences. Will definitely return for my future vehicle purchases.
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