This was the first dealership I started looking for a new vehicle. From start to finish the process was smooth and effortless. Taylor was very helpful with finding something in my price range and gave us a reasonable offer for our trade in. All together I would say this will be where we do business again.
I was looking to lease a vehicle that I would like and may eventually buy. I went to KIA because of the long warranty. The redesigned 2019 Kia forte was what I wanted and it was what I got. I was initially disappointed that the price I calculated online was not what I got when I went to their office. However, Taylor Rowell worked with me to eventually get the exact car (model, color, trim) I wanted at a reasonable price that I was comfortable with. Taylor was very respectful and helpful through out the process. I would recommend this dealership to anyone (just don't use the online calculator - go in and talk to someone).
I took awhile to buy my new Stinger from its rollout to last week and worked with several team members including the GM and final sales manager Taylor. They were patient as I took my time to decide between two engine choices coming back to drive both cars and then waiting on me to sell my boat and motorcycle so I could get the car.
Found truck online and called to verify availability. Talked to Nathan, owner, of Turner Auto Zone. Very friendly and no pressure. Went to see truck next morning and bought it. Again, no pressure and he negotiated a lower % rate to meet my needs. Would definitely buy from again and have him now looking for a specific truck for my son.
My wife and I bought a truck from them and I can't find a single thing to complain about. Jeff, Stan, and staff are the type of people that you refer your mom or best friend to. They're just genuinely good people!
Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
The service department was very prompt and did a great job with the recalls and oil change that I had to have done.
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