My battery was dead and the way the car was parked, we could not get it jumpstarted. I called Kemna and they sent someone out right away with a jump pack and got the car started. I then went to the dealership and they got me right in and replaced the battery. They are very nice and made sure everything was taken care of.
I started using Kemna Auto in 2011 when I purchased my new car after getting shabby service from my local dealer. I continued using them for maintenance, again, when my local dealer couldn't fix an issue I had with my vehicle and refused the level of service that I needed. Although it's not ideal, I select to travel the 30 minutes for routine maintenance. They are friendly and very accommodating and I've never had an issue with them. They seem to bend over backwards for my business.
Our experience with Jeremy was wonderful. He made as fast, painless and effortless on our part. He gave us different options as far as financing our new vehicle and did 100% of the legwork. We just got to enjoy riding away in our new ride. If and when it comes to getting another car, we’ll definitely take our business to Mark’s Auto Mart!
Our process for buying a vehicle through Mark's Auto Mart was the easiest we've ever experienced from ANY dealership! It's always a hassle with bigger dealerships just trying to make a deal, Jeremy made it so easy! Great experience overall!! We will definitely be back next time we are in the market!
Jeremy was the person that sold us the car. He was friendly and knowledgeable. In the middle of the process I changed my mind on how the car was going to be registered. Jeremy was very pleasant and restarted the paperwork without hesitation. We requested that a wheel bearing be fixed and that was done right away. The car was clean as it appears all cars from the dealership are.
We bought the car in July and this weekend we received a gift of coffee mugs and chocolate chip cookies. We have never received a gift after purchasing a car (even a new car).
I can't begin to say what a great experience and pleasure it was to work with Jeremy. He had the truck ready for a test drive as soon as I walked in the door. The best part was he gave me his bottom line on the truck before I even made the trip which was well below NADA. I had no intentions of buying a vehicle this soon but the price he shot me was hard to pass up. The best part of the experience was I was in and out in about an hour and a half and that was generous. Exactly what I like in a vehicle purchase. In and out. Bigger dealerships I would have been there at a minimum of 6 hours. Big thumbs up!
One of the best experiences that I've ever had purchasing a used vehicle. First off Mark's offers one of the best selections of clean, used cars, trucks and SUV's that I've seen.
Second, negotiations took less than a minute because they had a realistic asking price. I'd done my homework and had a pretty good idea of the market value of the vehicle that I was purchasing, and Mark's price was spot on.
It's a lot more pleasant when everyone is on the same page, and no one is playing games.! It was a real pleasure to do business with a couple of real professionals like Jeremy and Wayne.
Bought I truck was looking for from Mark's AutoMar
by JR from Fort Dodge, Iowa
March 16, 2017
Was looking for an larger truck before christmas. Everywhere I went tried to sell me something that I didn't want. Jeremy found the truck I wanted and even had choice of vehicles to select from. I am very happy with the vehicle I have and would highly recommend them to anyone looking for specific vehicle. They will put the effort in to find you the vehicle you want. They followed up with answers to questions and made the whole process enjoyable. Even though I was on a quick timeline I got the truck I wanted within a week where others I was working for took weeks to return calls.
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