It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
I drove 5 hours to get the truck I want and expected a back and forth hassle when I got there but it went pretty good. they gave me a fair price for my trade which surprised me. a week later I am looking for a specific truck again for my son and I checked Seminole's website first thing and i'm 5 hours away. lol i have bought a lot of vehicles and this was the easiest.
Alexis is amazing. Incredibly professional, knowledgeable and responsive. I was looking for a nice used car and saw one on their website. I sent in an inquiry and got an immediate response from Alexis. She answered all my questions, followed up with an estimate on my trade in and was able to get me a quote within a short period of time. Dealership is top notch and I strongly recommend.
Each time I visit the dealership, everyone is friendly and ready to assist. Many of the staff members that assisted us from the beginning with the purchase of the vehicle come by to say hi and check in. It's like extended family.
We recently purchased a used f-350 from Vernon. We live 5 hours from the dealership and Vernon made arrangements to meet us halfway to look and purchase the truck. I have been buying vehicles for 42 year and have never experienced this level of customer service. Even after the sale we had a minor problem with the truck and Vernon took care of us with no questions ask. He told us to take it to our local dealer and he paid the bill. I can't say enough good things about Vernon and this experience.
The service team is outstanding, and it starts with the service advisor, Troy. He is quite competent in his field on automobile technology and begins to diagnose the potential problem(s) as he is writing up the ticket regarding the woes of the vehicle. The team is honest in their findings, and I am confident in the work they do. Yes, I would and have recommended James Hodge Chevrolet certified service team to others. The facilities
We always receive stellar service when we take our car in for repairs or maintenance. We are currently driving the 2nd car we've bought at James Hodge and that dealership is who we recommend to anyone looking to purchase a new vehicle.
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