I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
I bought a car last week , Guy.baram was the sales rep and he just been very professional, kind , nice and polite ... made my purchase go smooth and fit for my needs ... totally recommend , guy is the right guy for your needs.
Bought a Kia Sorento from Rachel at Fuccillo North Port. The dealership was very clean, inviting and the people very customer friendly!! From the moment I first started looking for new vehicle they were the best. Didn’t give harassing phone calls just simply a check-up phone call. Loved the car and the way I was treated. Rachel was extremely friendly and explained all the options I could get and really listened to my needs and what I wanted. Bobby in finance was also great!! He explained all warranty options but didn’t push on them. Best place to buy a vehicle in my opinion. Great experience and free gifts were great too!!!
I can say without a doubt OBX Chevrolet is the absolute best car dealership in Eastern North Carolina and as far as I am concerned anywhere is the USA!
Marc Hellman and his team are just amazing. Our family has purchased 4 vehicles including my new Black Friday Deal, a new 2018 Silverado LT 2500 HD with the Z71 off road package.
Everything from the moment I walked in the door, selecting a vehicle, negotiating price and completing the deal is nothing short of a demonstration of customer excellence, dedication to providing the right vehicle at a very fair price and at the lowest possible interest rate possible.
I love my new truck and the team at OBX Chevrolet have become our extended family!
Thanks again to Marc, and the entire team for outstanding quality and your customer care!!!
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
Josue and CJ - calm, patient, and willing to work with you
by rleeman86 from DealerRater.com
December 1, 2018
My experience at Ford Empire in New Bedford was easy due to the service from Josue and CJ. They both were welcoming, listened to what I really was interested in, and got a deal done! The family will use them from now on.
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