I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their body shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.
The best experience I have had hands down! We will be going back to them around the spring time! Got us a newer, better vehicle (the 1st one was nice as well). When we asked for thexample new one, they worked hard and got us approved for a better rate and payment then the original approval! The whole staff was so friendly with our sons. It was a fantastic environment overall! I bet the whole staff is great to work with, but Grace definitely impressed us that day! Awesome to work with! They won't push you into something you don't want. You pick it, and they make it happen.
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
They treated me very well and gave me good advice. All of my repairs have been covered thanks to their recommended coverage plan. They always give me a loaner so I never have to go without or depend on others.
Outstanding experience in all aspects. They made it convenient to complete any service needed, from dropping off my new car personally to me to picking up my car when I needed it serviced. Every department is detail oriented and the service shop took extra time with my daughter and her needs in a clean and family friendly environment. All of the cars in my family are from the Randall Farnsworth Auto Group. Their personal touch definitely offers a feeling of security and trust.
I have bought a lot of vehicles. A lot. I located a truck for sale at Farnsworth Chevy and emailed them. The salesperson, Steve, emailed me back and provided me the kind of customer service I thought didn't exist anymore. Needless to say, I traveled 2.5 hours to purchase the truck at this dealership and couldn't be more pleased. A great buying experience from Cars.com and Farnsworth. Thanks Steve. See you when I'm looking for my next truck!
I talked to a Rep on the phone. He called me when he found out which car I was intersted in. He took time out from moving his family on a saturday to come and meet with me, when it was convienient for me. We talked and he was very upfront and honest. He let me sit down with the credit guy and he also was great. I came back to look again with my brother and nephew with me and I purchased the car. These people made it very easy for me and I couldnt be happier with my car. Thank You Mat Thomas and Rocky. I will be back!
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.