Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Outstanding experience in all aspects. They made it convenient to complete any service needed, from dropping off my new car personally to me to picking up my car when I needed it serviced. Every department is detail oriented and the service shop took extra time with my daughter and her needs in a clean and family friendly environment. All of the cars in my family are from the Randall Farnsworth Auto Group. Their personal touch definitely offers a feeling of security and trust.
I have bought a lot of vehicles. A lot. I located a truck for sale at Farnsworth Chevy and emailed them. The salesperson, Steve, emailed me back and provided me the kind of customer service I thought didn't exist anymore. Needless to say, I traveled 2.5 hours to purchase the truck at this dealership and couldn't be more pleased. A great buying experience from Cars.com and Farnsworth. Thanks Steve. See you when I'm looking for my next truck!
I talked to a Rep on the phone. He called me when he found out which car I was intersted in. He took time out from moving his family on a saturday to come and meet with me, when it was convienient for me. We talked and he was very upfront and honest. He let me sit down with the credit guy and he also was great. I came back to look again with my brother and nephew with me and I purchased the car. These people made it very easy for me and I couldnt be happier with my car. Thank You Mat Thomas and Rocky. I will be back!
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