by Henry Phifer & Karen Hill from Salem, Virginia
October 5, 2018
Emma Rodriguez was the best. There aren’t enough words to express how gracious, courteous and helpful she was throughout our entire experience. Duncan Suzuki with Emma Rodriguez have customers for life!!!
My experience with Cole's Chevrolet is always like being at home. Brenda and Kelly greet me with bright smiling faces. The waiting lounge is always stocked with fresh beverages and snack foods. If what I want to drink isn't out, they get it for me. The employees acknowledge my presence by speaking and asking if there is anything that they can do for me. Mr. Cole stops by and speaks, asking the same thing. Even Mr. Terry Delisi (who sold me my car 7 years ago) stops by to say hi if he knows I there. I make an hour and 20-30 minute drive to take my car there for service and have NEVER regretted it. The mechanics who work on my car are honest and upfront about what's going on. They take the work that they do very seriously. To me it is a family atmosphere and I appreciate and thank them for ALWAYS taking care of me. Thank you Cole Chevrolet....you guys are the best ! ! ! !
I purchased a 2010 Suburban at Ramey Tazewell. It didn't have leather but I was told they could have it installed. I picked out the colors (2 tone) and they took care of everything else. 3 days later I had it back and it looked great. I couldn't believe how fast and the quality of the work. The salesman (Charles McReynolds) and overall buying experience was better than I expected. Everyone was polite and informative. I would highly recommend Ramey Tazewell to anyone and Charles was one of the best salesman I have ever dealt with.
Purchased a 2012 Equinox. Purchase was a very pleasant experience. Salesman, Sales Manager, and everyone I dealt with were very professional as well as personal. Explained everything and answered all questions.
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