Used 2018 Chrysler Pacifica for sale near Harwood Heights, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Easy to schedule service. They shuttled me to my home and back and were super fast and on time!

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Sales manager and staff were friendly, helpful. Sam was great to work with, very straightforward. No hidden fees, fair priced, I would recommend purchasing from them.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Best Group of Guys Ovidio very professional Excellent environment good selection easy and very hospitable

This vehicle meets are family needs for seating , for storage, ease of access, comfort, and versatility. Appearance is very nice. Many up to date safety features.

Good service , service man was kool … easy process . Good vending machines too . Glad I chose this dealership

I drove all they way from Madison Heights Michigan to purchase a mks, Staff was beyond amazing and made sure I had everything I needed for my trip back home! Fully detailed my mks and even put in a full take of gas for me! Would highly recommend to anybody looking for a family friendly dealership this is where you go!

After looking for 4 months ,we bought a f150 and f250.Alex was awesome!!!! He helped us transport the cars from IL to Cali,paperwork was easy , he did everything for ! Wish we had dealers like this in San Diego! Will come again to buy another car! Thanks Alex!!!

What a great experience!! Tom and arthur were great people to deal with. Knowledgeable and all around great customer service. They absolutely went above and beyond to make me happy!! And they made me dinner. The chili was amazing!! Thank you for making this a great experience. I bought 2 cars there & i plan in bringing my daughter there for another. Two thumbs up!!!

The sales representative was very helpful to finding a car with the specifications that suited our family’s needs. We found exactly what we were looking for. Sam, was great with his advice. Again Thanks.

Made a online appointment came in and they did a oil change and tire rotation. Happy with the service.

We enjoyed our buying experience at Gerald Honda Countryside. Jimmy, Richard, and staff were very professional and friendly throughout the entire experience.

Ramy gave me the best service today and I came away with a car at a great price. He wasn't pushy and let me make my own decisions. A lovely down to earth guy :)

From the moment we arrived, Zee was welcoming, friendly, and incredibly helpful. He gave us plenty of time to look over the car, answered all our questions, and made sure we felt comfortable during the test drive. There was no pressure at all, just genuine support. Thanks to Zee, the whole process was enjoyable Highly recommend.

I had the pleasure of being assisted by Sam, and he was amazing. He wasn’t pushy at all and answered every question I had with confidence and clarity. He was friendly, approachable, and made the whole experience comfortable and easy. Great service all around.

Every step was very organized, and the sales representative was extremely helpful. Overall, it was a great experience.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

Great site with an excellent selection of cars. The entire process was smooth and hassle-free, and I was able to buy with complete confidence. I highly recommend this site to anyone looking for a quality vehicle.

Sam provided outstanding service. He was always available to take my calls and ensured that the entire purchase process was smooth and stress-free. I truly appreciated his professionalism, responsiveness, and support throughout.

Worked with Chris on purchasing a vehicle. Very up front and fair. Also addressed all of the concerns I had with the vehicle I was interested in. Excellent experience on this purchase. Would highly recommend this dealership.