Used 2024 Chrysler Pacifica for sale near Bel Air North, MD

Friendly sales person, manager, and finance manager. Would recommend the dealership to others. Not too sure if you are 20 miles away if you want to travel, but I’m sure they will make it worth trip

Staff was friendly, knowledgeable, and helpful. Service was done to my specifications. The services were done in a timely fashion. I love the video sent via phone with the service tech showing me what was completed and telling me the condition of various parts I had checked this visit. I feel a sense of security that everything was handled with professionalism, and knowing the work was done properly and completely. They met all my expectations.

Chris was tremendous in helping me find a new vehicle. He was very thorough explaining all the paperwork. I appreciate his follow up the next day to see how the car was and if anything was needed from him 👍🏼

My oil change experience was great. I met LeJuan Robinson who assisted me with the process. She is professional, knowledgeable and very kind. Thank you very much for making me feel home.

I always receive great service at Jerry's. The staff is very friendly. I'm a long time customer and hope to continue.

Was looking to buy a new 4Runner TRD Off-Road but none of the dealers in the area had what we were looking for. Not wanting to put in a build order and potentially wait another 4-6 months, we did an extended radius search online and found the exact one we wanted at Sheehy Toyota of Timonium – and for a great (almost too good to be true) price! I used the online form to request availability and got put in contact with Matt Ellis. Having never purchased a car out of state before, I wasn’t sure what to expect. But after a few emails and phone calls to iron out the details, Matt thoroughly explained the whole process and answered all of my questions – everything wound up being as smooth as could be. No surprises. No ‘gotchas’. No pressure. All the way through to the end including working with the Finance manager, Donna Hale – she was very informative, presented all of my options, didn’t try to pressure me on anything I declined, and was even able to beat the APR I was pre-approved for by a few fractions of a point. The whole experience was easily worth the time it took to travel there and back!

Every aspect of my experience was positive. Service writer Jessica did a great job communicating and they were fair and honest!

These guys were great all-around, highly recommended. No b*** s***, in and out quickly.

Easy to schedule and get done on time. Even washed my car for me without asking. Comfortable waiting area if you decide to stay and wait.

My sale rep, Darin Massie at Heritage Toyota, was amazing. He walked me through the entire process and showed great patience while I went through my decision making process. With his guidance and patience I was able to get a truck that I expect to have for a very long time and I am excited to own. Darin's friendly, calm demeanor made the process enjoyable and easy. I would recommend Darin to anyone who is interested in buying a Toyota!

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.