Used 2024 Chrysler Pacifica for sale near Olney, MD

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Melanie ,Len Stohler service rep is exceptional .she explained all work to be done on my 1500. That’s why I am a loyal customer!! Thankyou!

Christian Reyes did an amazing job taking care of us. Highly recommended and his customer service skills is above the roof. Very polite. This is the type of person we need to all Chevy location. Cudos to who ever hired Mr. Reyes!!!

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

I have been using this dealer for over 10 years now. I have consistently always been happy with the service department for my jeep.

Smooth transition. No hassle and a fair deal. Professional and helpful. Would purchase from Len Stoler again.

Ryann was awesome. Great customer service and cool socks. He made process of buying a car simple and pleasant. 10/10 definitely recommend. He knowledgeable and reliable!

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

Purchased a new Wrangler this week. Came from out of state because they had the best prices! From start to finish I was absolutely pleased!!!! Marc and Tony assisted with the process before hand over the phone prior to traveling to the dealership. Once there, Tony and Marc we friendly, fast, and super helpful. Anwar from finance explained everything, made the process easy and was super friendly just like Marc and Tony. All three of you guys rock! I will definitely send business your way! Thanks again for everything.

I am glad I purchased my 2015 GMC Yukon SLT from Len Stoler Chyrsler Dodge Jeep! I originally wanted a Chevy Tahoe, but just as I was able to sign her away, there she was, my dream truck! The family fell in love with her just like I did when I first saw her. Our salesman, Blair Ruckman was fantastic and a genuine professional throughout the entire buying experience. The communication between us and his team, ensured my needs were met, without any issues. I definitely will be back for all my service needs and to purchase my family's next vehicle. Thank you Blair and the rest of the Len Stoler team!

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

I had my vehicle serviced and the tires rotated and balanced. Moses was my service advisor, and it was the first time that he was m y service advisor

Aleksie was extremely helpful with the sales process. Great atmosphere and friendly staff to interact with. Aleksie also offered to deliver to car and it arrived before I arrived home.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Responded very quickly and was always there when I needed to talk or have a question, gave me good deal

Jason was incredibly helpful and accommodating. I found the JEEP I'd been looking for and showed up on the lot less than an hour from closing, yet Jason was right there "on it" to assist us as long as we needed. And then after the purchase, he has been helpful with some additional things regarding our purchase. Highly recommended!!

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.