New and used 2025 Chrysler Pacifica for sale near Chevy Chase Section Five, MD

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

Hector was the most accommodating and solicitous sales person I’ve ever encountered. He spent as much time as I needed to make a decision and more to familiarize myself with the Jeep Cherokee. Clearly he deserves a 10 out of 10!!

Peter was friendly, honest, and knowledgeable. He kept me updated in real time about the status of my vehicle and made candid recommendations based on his decades or experience.

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

Tony was really helpful in assisting my service request and also was able to complete all the paper in a timely manner which made my claim process faster

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Overall have been satisfied with Safford. Only minor complaints… like recently went for a simple tire rotation…nothing else… not even balancing and was surprised to find an additional charge of 10.00 for shop supplies and hazardous waste materials disposal. Not sure what shop supplies were needed or what hazardous waste needed to be disposed of from simply rotating the tires.

Extremely pleased with the entire staff, and specifically the sales team. They were able to locate the Grand Cherokee we were looking for within less than 24 hrs and finalize the sales very quickly…

They did a great job. I recommend them for any future service. Thank You very much.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Great staff and exceptional service! Beautiful dealership. Everyone is always friendly, professional and very helpful. Thank you so much for all you do!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Very professional and courteous, answered all questions. First time Jeep owner very happy with the choice. Dealership is very accessible and clean

Definitely I going back to Lindsay I really have nice experience thank you Jesus Rosa

The Service man was pleasant and he worked with me to get my repair done quickly and accurately.

The entire staff was friendly, and they gave me a fair deal without being pushy. I would definitely recommend them to friends and family. I would buy from them again.

Oil change went well, tire tread too low to rotate. Brakes were done by lunch.

The person who was assigned to me did a great job. I left my wallet at home and she went extra mile to arrange for a shuttle to take me home and back to finalize the work. Great job!

I?m very satisfied! I purchased my Jeep from there and I get it serviced there as well! Excellent service