New and used 2025 Chrysler Pacifica for sale near West Hollywood, CA

Javier Gonzales provided excellent customer service. Very professional and I will ask for him to be my service agent in the future.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Carlos got me all the way right great qualities & superb customer service would definitely refer to family members

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

I bought a Jeep Wrangler Willy from Glen E. Thomas last weekend. I had a great experience working with Samantha and Rafael. They were friendly and efficient in finding the right car for us. I highly recommend them.

Overall, customer service was good which to me is by far the most important. I only had one issue and that was after getting my oil changed the next day the cover on the oil pan was dragging possibly to due to not putting it back on right. I took it to them the very next day and they managed to take care of it no questions asked. I also managed to have my tires swapped out for all new tires , as they managed to give me a decent price on them including installation. Communication was definitely great and I appreciate their service. I would definitely recommend dependable dodge to anyone looking to buy a car.

Very easy process. They were great to deal with. Ask for Adam Internet manager , he was super nice and wanted to make work with you to make a deal.

i was looking for used suv most of my family and relatives are in car business they all sugested different make and model since i had limited buget they could not find me suv that i would like so i researched on line and fortunately fine the car that i liked and could be aforded at shaver automotive group i called them and told them my purchase limit we did negotiate the price over the phone the response from dealer was very considerable and udrestanding so we drove to dealer and checked the suv and finally we like it the dealer had allready had put 4 new tiers oil change new brake new wiper and etc the car looked like new car the managment and salesmen where very honest and helpful finally i bought a suv with my limited buget and my family car dealer look at the car and were suprised and could not believe i could buy such beautiful suv with my limited buget here i would like to thanks and appreciale the help udrestanding of management i recomend this dealership to my friends

Cesar in service is a great asset. He makes sure you don't do unnecessary work and the work needed to stay safe. He has even answered my text on his day off to let me know if it was safe to drive my car to service versus having it towed given lights that had come on.

Just got my 2023 Jeep. Marcos and Robb were great. These guys know how to take care of the customers. This was my 2nd purchase from this store. With the prices of gas so high today, the Jeep 4xe is a great saver. See these guys for the best deal.

Anthony Rubio was great. No pressure sale, quick and easy and all of my questions were answered. Overall probably one of my most pleasant experiences at a car dealership.

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

The service advisor David was very cool! He took good care of me! Kept me informed

Love them....always fix my Jeep with utmost care and expertise. Always follow through and check that all was done well.

I had my car serviced at Dependable Dodge yesterday and it was a quick and friendly service. The car was done earlier than expected and they kept me updated on the progress all along. Their electronic interface is cutting edge. I received appointment reminders before my appointment, received a confirmation when I dropped the car off and then received a prompt notification when my car was ready. David, the service advisor, was great. I highly recommend having your car serviced at Dependable Dodge. It's a great dealership all around!

I Found my Dream Car thru Car Gurus and Devonte reached out and made contact with me. He was very helpful, he made everything easy and clear to understand. He had all the answers to our questions. Also the process was very smooth. I’m so happy I was able to purchase DREAM CAR!

Great communication when I needed a question answered about my vehicle being in the shop.

Tried another dealer and was very disappointed. Autonation was professional, courteous and did the work on time . Very pleased and will be back for further service.

This dealership was absolutely amazing! They did everything they could to get us to the right deal in an amazing new Last Call Dodge Charger GT. Highly recommended!

Always a pleasant experience with Beto in the service department. He is always helpful and understands the urgency when it comes to a truck down in the service department. Also has been super helpful on my personal Jeep vehicle. Have tried 2 other local dealerships and service I get here does not compare. Thank you Beto for the help.

Was very pleasant experience.. Dany chavez was amazing and very professional and respectful... Thank you.