New and used 2026 Chrysler Pacifica for sale near Lake Fenton, MI

They did a great job fixing are Jeep that was towed to them and fixed it a week ahead of are appointment time. The service manager new what was wrong with my Jeep even though we told him are repair guy at another place said it was ignition key problem we were glad we took the jeep to the dealer.

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

I had a very Great experience at Serra and would go back and lease again

I highly recommend. I am not someone who appreciates "pushy" sales reps. I worked with Bill Kiesgen and he was very helpful and proactive. I had spoke with him over the phone regarding the vehicle I was interested in and he had it ready to test drive when I got there. Afterwards we met up to discuss the vehicle and he answered all my questions and was very understanding. My visit quick and to the point. I was able to sleep on my decision and the following day we had everything ready to go. Now I am a proud owner of a new vehicle. Thank you for your efficient service!

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

Working with sarge to find the perfect deal was awesome

I worked with Mitch McFall today and he went above and beyond! 12/10 customer service and was so helpful throughout the entire process! Could not recommend him more!!

Service department was awesome. My car was towed in and was out the next day. Great customer service too!

Went to the dealership after looking at the 2010 dodge journey online on the car gurus app showed the wife and she wanted to look at it. So we drove from Big Rapids to Durand. While we were looking for the vechicle Kelly French came out and greeted us. The vechicle was at another lot so she drove us to the vechicle and we did the test drive, wife loved it. So now comes the process of wheeling and dealing. Although the journey was at the lowest price possible and was just over 1800 below blue book we paid the price they were asking. Now comes the dealing we had to finance a portion of the price and they had a couple of ladies in the finance department doing the magic. I have a crap credit score and my wife dont have credit, so my wife and I was about to leave when Kristen came in and got us an awesome payment plan and a 3 year warranty that covers all the important parts of the vechicle plus tires and rims. So when we got there it was close to 2 or 3 and we left at 8. My wife and my credit made them work for the money. Lol. But all in all it was the better of the experiences I had at the dealership in the past. I will be back when I need to purchase another vechicle.

I have leased many vehicles from this dealership and I have always had a positive experience. Between my brother in law and myself we have purchased or leased over 20 vehicles.

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

Everything was good from the sales to environment, only thing is I’m missing a floor mat and when I asked to get one sent to me I never got one or got any word that I will be getting one back. Seems after the sale they are not as responsive to the issues, overall still a solid place to get a vehicle.

Diane located the ideal vehicle for us prior to arriving at the dealership. She was knowledgeable, thorough & a pleasure to work with.

Mitch mcfall was our salesperson, went above and beyond. Helluva guy. Got us in and out

Jeff in service was great. Really we t out of his way to help out.

Replaced the damper had the jeep wobble going on. The dealership did exactly what they said when they said. It corrected the problem! Happy customer.

Shane Burrough was very professional and helpful in the process of us leasing our 3rd Grand Cherokee. Highly recommend Shane Burrough if you need a car salesman @ Jim Riehls.