New and used 2026 Chrysler Pacifica for sale near Laurel, MD

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

Just bought a Chevrolet SSR retro pick up in the used truck dept. Couldn't be more pleased with this dealership from the sales rep to the manager. After looking for the SSR for at least 2 years, this one definitely was best overall condition and the deal was the best. BTW: they don't jack up the Internet pricing, and do follow up phone calls My rating for them is A

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

The entire staff was friendly, and they gave me a fair deal without being pushy. I would definitely recommend them to friends and family. I would buy from them again.

Everything was simple, didn't feel pressured, and the extras that come with your purchase such as free lifetime oil changes, car washes etc.

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Ms. Ronnie is truly a Premium Saleswoman who takes pride in what she does and exercises great patience and knowledge with her customers. She treats you like family while she tends to your needs. Great attitude, awesome smile, and customer service that will make your heart melt... that's Ms. Ronnie Hughes at DARCARS, New Carollton!!! Go check them out & ask for Ms. Ronnie, I DARE YOU!!!!!

Always great customer service! Love how I can ask for an explanation and get a straight answer.

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

My car buying experience today was fast, and efficient from the very start. Apart from having an awesome collection of vehicles, the Staff was very helpful. The salesman who assisted me went above and beyond to make sure this purchase was successful. Would recommend to anyone👍🏽👍🏽👍🏽

Great staff, great selections, and overall great experience. I would go here to buy my vehicles anytime.

My experience at Ourisman Dealership was very pleasant. I had an awesome advisor named James Umpleby, he kept me updated and communication was very good. The entire staff was courteous while I waited in the sitting area and they even washed my car, free of charge the day I came to pick it up!

Found the car we wanted. The transaction was clean and simple. Nice to deal with.

We always get good service at Koons Tysons Jeep- mostly because of Victor! He is thorough, detail oriented and kind!! The job gets done quickly and well… a rarity these days!

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Never any issues, almost the best service. Everyone is always nice and respectful. Thank you.

Great sales personnel, very professional and courteous great dealership second vehicle bought there. Superior inventory and owner