Used Chrysler Pacifica Touring L for sale near Batavia, NY

Although I wasn't able to purchase a vehicle due to corrections required on my car fax sheet. Bob is patient, straightforward, and knowledgeable. Lastly he exposed an unfavorable deal from another dealer that had interest in my vehicle which I am grateful for.

Great sales. Tracy is wonderful to work with. Great cars to choose from. Took me thirty mins. To close the deal on my new ride.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

This place had great customer service. I would recommend to any family member or friend. Thank you.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Great Dealership. Nice trucks and I always get a great deal. Honest salesman. The service department is great too! highly recommend White Horse to all my friends

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I am very pleased with the service I received. Eric was patient while I anxiously decided which vehicle to get. He answered any questions I had regarding the process and vehicles. He walked me through the entire process seamlessly. Any minor issues were quickly resolved. Customer service was top tier!! If you have anxiety when it comes to cars, this may be the place for you! Eric and Andrew made this process…which I didn’t look for to at all AMAZING!!!!!!!

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Great customer service. Repairs done in a timely fashion. Everything was explained prior to being done. Nothing unnecessary was done. I was able to either stay at the place or be taken home.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Great dealership! Super nice staff and service is completed in good time. I will continue to do business with them and will recommend them to others.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I had the pleasure of working with Robert Harmor and David Hilner to purchase a 2017 Mitsubishi Mirage. The dealership accommodated my interest in the vehicle despite living 4 hours away. The majority of the paperwork and was done before I arrived. No hidden fees. No pressure. The car was as advertised. I would purchase another vehicle from Cortese and recommend others to do the same. The dealership was GRADE A!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Joe Basil was very quick to respond to my inquiry! They even reached back out to me to see if there were any other questions I might have.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Excellent technician staff was able to diagnose and solve the emergency problem with my van?s radiator. They took us right away on a Saturday morning. We were on our way before noon.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I have been using their service department for over 10 years. The service department is awesome. Vance was in service when we first started. He is now in sales. I went to him to help me trade in my 250 ford for a smaller truck. He found me the perfect truck that would meet my needs. He knew what I needed, and he found it for me. No pressure, no having to negotiate. I felt like he really cared about me and my safety. The best truck buying experience of my life.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Mike Walko and Ken Oswald are excellent. They are friendly, respectful, and endlessly helpful and patient. This is why we have bought four automobiles there.

Will buy again when I want another heavy duty truck.

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

Kevin Berg was very friendly and took very good care of me! Told me up front what I needed and the cost with no bs. Didn't push the sale too hard on me and made sure I was taken care of. Give that man a raise!

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Amazing, very transparent and fun! Marko made the whole experience super EZ, and got me financed for my new ride. Thank you 5-Star!!

I had an oil change at basil toyota and was Very satisfied with the service always. Very friendly and, whenever I am there they go out of the way to accommodate me. Jim Mcquade is always on top of things and always friendly abd very supportive! Thanks again!

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.