Used Chrysler Pacifica Touring L for sale near Chicago Ridge, IL

I was immediately greeted by Rick Garza upon arriving at the dealership. Everyone at Jack Phelan Jeep in Countryside was patient and professional. I had an A++++ experience from walking in the door and all the way up to signing the paperwork. I purchased a used certified 2024 Jeep Grand Cherokee at a great price. They've earned a new customer for life.

I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.

I purchased a 2013 Tundra about two years ago. Unfortunately I was hit and my truck was totaled. I sent Jake a text letting him know I was looking for another 2013 Tundra. I was really bummed out about my truck ☹️ about a week later Jake sent me a photo of a 2013 Tundra in immaculate condition!! I never thought I would ever find a replacement but this was exactly what I was looking for and then some! Jake did not disappoint and I do appreciate his efforts greatly Thanks Jake

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

JSON helped me out today t south oak and personally edge my vehicle thank you

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Ulises Garcia was an excellent salesman. He was very patient with us and answered all of our questions. David Botello also helped us with completing the purchase. It was a very pleasant experience. We were blessed to purchase our car from this dealership.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

Very wonderful experience. Helpful friendly staff, knowledgeable. Awesome staff, I had an issue with my recently purchased crv and the service manager and his team were the best! I will definitely be buying more vehicles from them in the future. Sales team, service dept, I have nothing negative to say about this dealership.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Ryan worked on my car. He did a great job. I was informed and updated on what was needed. All were professional and informative. Thanks!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Great experience at Muller Acura of Merrillville! Juele went above and beyond answering the questions I had about a CPO vehicle they had for sale. I was 50 miles away in IL, so we couldn't easily pop in to check it out. We were very sensitive to things like ex-smoker vehicles, and Juele went out to the vehicle, running the A/C, and looking for stains. I could hear the car running in the background as she checked (and it was not a smokers vehicle). Then when I was able to come into the dealership on the weekend, it was pulled into a bay inside since it was threatening rain that morning. I was able to take all the time I needed to inspect and test drive the vehicle. When it came to negotiating the deal, there was some back and forth on price and trade that was very amicable, and they were very willing to send me detailed OTD price before I drove out there. We ironed out the remaining details when I was there, without a lot of the normal "salesmanship/posturing" most dealers do. And all along the way, Juele and their team were calling out any "gotchas" that may come up with an IL person buying from IN dealer, which was very appreciated. The rest of the tean there, from the finance manager to other sales people, were very friendly and no nonsense. For any future friends and family, I'd steer them to this team for their next purchases in a heartbeat.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

I have been buying and bringing my cars to this dealership since 2007 and have never been disappointed either with the cars I?ve bought or the service I?ve received. My Bronco Sport is consistently getting 29+ mpg - better than I expected.

Chris in service was very helpful got all the information I needed and got the car fixed

Overall such great ppl very helpful and understanding I couldn’t be more pleased and satisfied with my purchase will be buying a car real soon .

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

they are amazing mark and ray was drive in to find me something i was comfortable with my choice of a vehicle i would recommend buy are car from here they are helpful and joyful amazing people to be help look for a car .

Extensive volume of vehicles to choose from. Joe D'andrea was very helpful. Costumers waiting area comfortable. Check them out.

I bought the Pacifica Pinnacle. It is quiet, comfortable and a joy to drive, It is a large vehicle and I can get a lot of things inside including a 4x8 sheet of plywood and 6 people (not at the same time). Visibility is very good and the camera's do an excellent job. Everything works, controls are easy to reach and empirical and on a trip I averaged 26 mpg. Two negatives: idle stop is frustrating. (have to remember to turn it off every time you start the car). Vacuum cleaner in place of the spare is not a good idea and you have to run the engine when the vacuum is running. Guess it's Ok then, but not at stop signs. (idle-stop)

Mr. Scott Burd is a truly a great Representative of this dealership. I didn't feel pressure. I love my New car. Carrie in Finance explained true to point every step. Gene the manager superceded my expectation giving a great deal. RECOMMEND HIGHLY Blue Island location. Great people to make a deal with.

I had a great experience at AG Autohouse from start to finish. The staff was friendly, knowledgeable, and never pushy. They made the whole process smooth and stressless, answered all my questions, and helped me find exactly what Audi I was looking for. Highly recommend to anyone looking for a hassle free car buying experience!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I recently purchased a car from this dealership and the entire experience was outstanding from start to finish. The buying process was incredibly smooth, and everything was explained to me clearly at every step. I really appreciated how patient and professional the team was, making sure I understood all the details without ever feeling rushed or pressured. What truly stood out was the excellent level of customer service. From the moment I made my initial inquiry until the day I drove the car away, the staff were friendly, helpful, and very attentive. They took the time to answer all my questions and made sure I felt comfortable and confident with my purchase. The car was very fairly priced compared to others I had seen, and it has been running perfectly since the day I got it. Overall, I’m extremely happy with my purchase and grateful for such a positive buying experience. I would definitely recommend this dealership to anyone looking for a reliable car and great customer service.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.