Used Chrysler Pacifica Touring L for sale near Crystal Lakes, OH

I arrived this morning at the dealership and was greeted by Dan Penny. He was a fantastic salesman from start to finish. He was friendly, knowledgeable and most important, genuine. I really appreciated how there was never any pressure or aggressive sales tactics, just a constant respectful exchange that made me feel at ease throughout the entire process. If you are considering buying a car, I would strongly suggest seeking out Dan Penny at Jeff Schmitt South!

I worked with Sierra. She was enthusiastic and very helpful. She answered all my questions and addressed all my concerns. I’d buy from her again.

Worked with Joe Bauman and David Kalmbach. Both very professional, straight forward and personable. Felt well taken care of. No xx. Car was presented very clean and as advertised. Transaction was transparent and very cooperative. Was worth making the trip from Michigan. Would buy again.

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Brent was an amazing sales person, very knowledgeable and happy to assist in any way. Will definitely be a returning customer after this experience

Service fixed the problem. I would like to thank Dalton. He was very helpful and very professional.

Clear explanation of repairs and costs. Friendly interaction with service coordinator. Reasonable rates on repairs.

Friendly service, very appreciated, helpful service, I would recommend this group of salespeople to all of my friends and family. The car was prepared and cleaned with great care. Thank you.

Everyone was great , very helpful. Sales person was great. Financial person also great. Also the manager very helpful. Thank you all 😊

Drew is very helpful and personable. Dave is a great mechanic. I feel confident with his service. Thank you for having a friendly, reliable service center.

I was having trouble syncing my iPhone to the Apple car play on my Titan. Went to Nissan service there and Matt and Scott were absolutely outstanding. Although not being too familiar with that system, Matt patiently worked and worked the problem and found the solution. Matt and Scott know how to treat a customer right! They were always patient and respectful. Keep these guys!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Staff is so helpful and they kept my appointment time. All repairs were completed in one appointment. Collin was great at explaining additional repairs I needed.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I took my car in to have the tire pressures checked. They found a nail and were able to patch and fix the tire. This was right before a snowstorm. I was so relieved. Thank you!

I returned almost two months following service they provided, because of an issue with the service. Everyone was kind and helpful and I was even introduced to Mr. Castrucci, who made certain I was taken care of quick and comfortably. A communication error occurred, and Mr. Castrucci stood behind his commitment to my satisfaction. They graciously and generously went above what I expected and without my asking. I have had great service on several previous occasions and was always nicely treated. I would not hesitate to return again.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I had great experience buying my new car for my family from them. Friendly staff and awesome selection of cars to choose from. Highly Recommending

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

I really enjoyed working with my salesman Chuck. As a female buyer I felt seen and heard! The entire process was seamless and Chuck met our needs and I did not feel pressured at all. I would highly recommend seeing Chuck for a positive buying experience!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

We had a great experience with Key Chrysler purchasing our new Ram 1500. Dave our salesman took the time to really make sure we were getting what we wanted. The team stayed late but didn’t rush us like other dealerships have. We will definitely consider getting our next vehicle from Key.

Elite Auto provide an Awesome Long Distance affair for my CL an I !!! Thank You so much 💓 I'll be back !!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I went to Jeff Wyler on 6/9/23 for 5000 mile maintenance/inspection. I bought the Wyler maintenance package last year. What a disappointment. I was told 2 inspections ago that I would need new brake pads on the next visit. When I was there they didn’t even inspect the brakes. Honesty, I would be shocked if they even changed the oil. They wouldn’t rotate tires because I needed the wheel lock key. Come to find out it was in the glove compartment. This leads me to wonder if my tires were rotated the last 2 times I was there. No one has ever asked for the key before. It’s disappointing to think, because I was scheduled for 5:00, they did less than satisfactory work. They shouldn’t schedule people at that time if that’s the case. I bought my Toyota at Voss and had excellent service from purchasing to maintenance. I changed to Jeff Wyler because it was closer to home. I’m questioning my decision now. It’s just discouraging that I’m getting substandard care. This is the exact reason women do not trust when having something done to their vehicle.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.