Used Chrysler Pacifica Touring L for sale near Highland, MI

I had a very Great experience at Serra and would go back and lease again

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I highly recommend. I am not someone who appreciates "pushy" sales reps. I worked with Bill Kiesgen and he was very helpful and proactive. I had spoke with him over the phone regarding the vehicle I was interested in and he had it ready to test drive when I got there. Afterwards we met up to discuss the vehicle and he answered all my questions and was very understanding. My visit quick and to the point. I was able to sleep on my decision and the following day we had everything ready to go. Now I am a proud owner of a new vehicle. Thank you for your efficient service!

The entire process was smooth, efficient and extremely pleasant. No pressure and no surprises and the entire team was very friendly and helpful. An excellent experience in every way.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Stephany worked really hard to make sure the car was exactly what I was looking for. I was very specific with my requirements and she made sure I was taken care of. It was a rainy day & she had my car in the showroom so I could inspect it thoroughly before taking it for a drive. I was impressed with her attention to detail!

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Ron was courteous, efficient and helpful. He spent a lot of time explaining the new features. He also provided me with the garage door opener which is no longer featured on the new Hondas at no cost. He always goes out of his way to help and be there when you need him. They don't make them any better than Ron.By the way this was a lease and not a purchase.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

My sales person, Damon Peele, was awesome to wirk with. It took a couple weeks but he came through with the vehicle I purchased. Great work, Damon!!!

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Aaron was very helpful & knowledgeable! I ended up leasing the Crosstrek from him. I will definitely recommend the dealership to friends and family. That?s it

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

The service is great, excellent employees. Work is done as expected, clean, comfortable waiting area.

Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus?s desk and stopped what he was busily working on to say, ?So, today?s the big day! Picking up the Renegade I see. I `m so happy it worked it. Are you excited?? with a huge smile on his face. Gus?s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want!

I can’t even begin to explain how INCREDIBLE Randy Wise Durand was to our family. After early morning car trouble, they had barely opened their doors for the day on a Saturday and were able to diagnose and get us a rental secured, for our family of 6 no less, in well under an hour. What could have been a stressful, all day ordeal, was taken care of with ease, with understanding and the best customer service we have ever experienced. Service manager Joel, technician Tim and GM Mike went over and above all expectations and helped us out. We will definitely be back and can’t recommend highly enough. Thank you!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Have been dealing with them for over twenty years and never have had a negative experience! Bet group of people around! Would highly recommend Gene Butman Ford!

My experience with Serra Chevrolet was a great one. I was greeted warmly by Sales Consultant David Samuels, and he provided me with personalized attention. The process was enjoyable and stress free.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Received great info.Thank you for your help. I will stop by when I am in Ann Arbor.

Setting up appointments for oil changes, etc. very fast! Always seemed to get you in right away service department is always prompt and very friendly

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.