Used Chrysler Pacifica Touring L for sale near Richmond, IL

They were quick to answer any questions I had and made it their priority to get me into a new vehicle

I just wanted to say Tim Hoffman in service exceeded my expectations. I bought a 2016 CT6 from a dealership in Crystal Lake. I put 300 miles on the car and noticed something was not right with Transmission good thing I had the extended warranty. Tim coordinated everything it was a big job and he coordinated everything with warranty company and kept me updated on status. Thanks Tim one of the best dealership experiences I have had with a dealer. Al B

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Thanks guys! Lee and Bryan were very kind and helpful. Loving my car so far.

Great place to buy a car very friendly would highly recommend them everyone was very helpful and gave us a good price on a vehicle

I had a great experience buying my car here. Myles made everything very easily and was very pleasant to work with.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I had a great experience buying a used car from Zeigler Honda of Racine. There were no hidden fees, the car was in great condition, and it matched the fair pricing shown online. I am typically wary of salespeople, but I had a very positive experience with Johnny S and Chris E. They helped us will all of our questions and discussed our options, and did not make us feel uncomfortable or like they were trying to take advantage of us at any point. I think the only negative I can say about the experience was that we had to drive 3 hours round trip to get this positive of an experience!

Great service great deals enjoyed making a deal very helpful with finding your car or something to help you situation

Dan P and staff took great care of my maintenance needs on short notice. In/out quickly. Thanks guys!!!

Overall a great experience. The service was fast. No added pressure or bulls***. Only reason I won't say 5 yet is because we just got the vehicle. I will definitely shop there 1st when looking for a new or used vehicle in the future. I live 2 hours away and it was so worth it. My Daughter's very happy. I'm happy for her. Thank you Caeden and Larry you guys are awesome.

everything went well. truck was repaired and runs well. tech found the thermostat was faulty and replaced it. I was charged $620, it seemed high to me.

Best car buying experience I've ever had, Bob the manager had everything set up for me before I walked into the door, Anthony Castaldo my salesman walked me through everything and answered every question I had. The finance manager was awesome as well he had loan options right away. In total I was in and out in little over in hour including the test drive, unreal. Great to deal with such a professional family owned business, thank you guys!

First-class service from Sam, who made the purchasing process stress-free and informative throughout. He listened carefully to my requirements, which I was really happy with, and there were absolutely no hard sales tactics. A great experience from start to finish.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Joe Aksamitowski does an incredible job in all aspects of customer service from beginning to end for me and my family. In this case I needed a new transmission, a costly and lengthy process, and was allowed to have a loaner car free of charge for 7-8 days in December 2025. Joe kept me updated throughout the process. Despite the cost of almost $7K after allowable deductions, I was very satisfied with the outcome. He is tremendous with customer service. I have spent well over $400,000 at this dealership over the past 30 years through the 3-4 dealership changes on 8-9 new cars as well as R & M. What is consistent is great customer service. In addition, Roger Aguilera and Chris Capperelli are also great with customer service. Thank you. Lowell B. Raven, CPA

Napleton Ford provided quality and professional service and the new car was in fantastic condition upon delivery. Richard the sales consultant was extremely knowledgeable and professional helping me navigate all the controls in the 2026 Platinum Explorer. I truly appreciate his time explaining the workings of this amazing vehicle.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Brian at Marquardt service department was extremely helpful to get my car all ready for winter with a new set of tires. I appreciate having a great dealership near by to handle my car needs.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I brought my F150 in for an oil change on 10/5/24 Jessica in the service department was awsome! She made sure our visit went as smooth as possible! She is very professional and curtious and knows her job well.

Easy no pressure experience. Had the truck ready for me when I arrived no mechanical issues and a fair price.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

very good service nice place to wait. Nice people no problem with anything would tell my friends and family to go there. even when I first call the where nice

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.