Used Chrysler Pacifica Touring L for sale near Union, IL

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I recently had a great experience here. I'd like to give a shout out to Marc Keenan...he was incredibly helpful and made the car-buying process easy and enjoyable. After needing to replace my previous vehicle, I appreciated his professionalism and support in helping me find the right fit. I highly recommend him for anyone looking for a smooth and positive car-buying experience! I would also like to add that a true positive customer service experience is like finding a unicorn these days! I am lucky to have come across such a great team of people here. My journey started with Marco Villatoro in the service department. He has gone so above and beyond for me. That being said, this entire team has now built trust, appreciation and value to every experience I have had here.

Absolutely amazing service by Josh and the Kunes team they fought tooth and nail to get me into my amazing new 2019 chevy cruse rs

Alexander Lopez was great to work with, hopefully he sent that cup and shirt. Wonderful experience.

I brought my car in for an oil change and multi point inspection. the inspection dealed that I a front brake issue. Mike, the employee I dealt with describe the issue and what it would take to repair it and how long I would have to wait he offered free transportation home if I wanted. because of the distance that I would have to travel there and back to home, I opted to delight the two hours in the lounge. I had coffee and water and I was fine. Mike came in several times to talk about the repair. He also said he had a rebate coupon I could use and he pointed out. I had points in my Buick awards account that I could convert to dollars to pay for the repair. That was very good service save me money and the car is running fine

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Excellent Vehicle Buying Experience!!! A very relaxed environment with a no pressure. My salesman Anthony Castalado, his Sales Manager Bob (can’t remember his last name) and Heinrich in the finance office were great. I drove home in my new used vehicle with a smile!!! Love my new to me 2022 Ford Explorer xx-Line!!!

From the very first contact, through the entire sales process and right through to delivery, the service from Ramy has been absolutely first class. Everything was handled with professionalism, transparency, and genuine care, making the whole experience smooth and stress-free. Ramy was knowledgeable, attentive, and always willing to go the extra mile to ensure I was completely satisfied. The dealership itself is amazing, and the level of service provided was faultless from start to finish. This was one of the best car-buying experiences I’ve had, and I’ll definitely be coming back for future purchases without hesitation.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Great buying experience with no hassle or lies. They went above and beyond to get what I wanted quickly and efficiently. Would definitely buy from this dealer again. The salesman Joel Storm is amazing!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

There is no better dealership honestly. Dan ordered what I wanted, Ray made sure to stay on it and it came in 18 days! Ozzie is so quick smart and helpful in finance and there is no better delivery specialist than Ashley. It is so rare to find a place that has such incredible staff in every area of their business but Ray CDJR just does. HIGHLY recommend you go there.

As always, service and service reps were great-wonderful dealership and service department?have purchased cars from dealer for many, many years and will continue to do so.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Michael did wonderful everything was done in a timely manner, the service was outstanding. Would recommend to anyone looking for a dependable and trustworthy experience.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Very nice people. I very much appreciate the service and the help throughout the car buying process. Thank you

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I love my new RAM. Ryan was easy to deal with and my overall experience was kinda great and lacked the Hassel and haggle that I was anticipating.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I completed my deal in less then 2 hours , gave me good money for my trade and a deal on the new one.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Everything about my experience was great. Organized, efficient, friendly. Karl was my car sales go to. He checked all the right boxes and now I have the perfect car, with the perfect rate, for my family and our adventures.

Great place to buy a car very friendly would highly recommend them everyone was very helpful and gave us a good price on a vehicle

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Top notch team to work with. Would recommend Napelton Ford to anyone car shopping for sure.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.