Used Chrysler Pacifica for sale near Arcadia, NY

Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked up the next day. My wife loves the new minivan.

The whole dealership made us feel welcome. We were looking to replace our Pacifica and Scott Thompson met us on the lot and convinced us the Pacifica Hybrid would work well for us. Stephen Riffle helped Scott through the process and then showed us all the features and WOW, what a vehicle. We love it! Thank you very much for helping us.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

David did a great job helping me with the purchase of a used truck. Fair negotiation and great customer service.

Manny was quick, professional and answered all my questions. Price was reasonable and I'm delighted with the car. Thanks!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Karen and DJ helped my husband and myself get into a 2017 van and it was the easiest experience we have ever had. We had been looking on and off for over a year but when our old van decided to really quit we needed something fast and they sure made the process enjoyable and easy. We can’t thank them enough, we love our new van!

No problem. I dropped the car off and left my cell phone number. I was notified when my car was done and picked it up a little later. A friend and I went out for lunch in the meantime. I was very satisfied.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

What caught my attention was their amazing range of great cars. All or at least the cars I have viewed had great milage. When I had my personal mechanic inspect the used car that I was in the process of purchasing, I was amazed to find out that the car did not have any problems AT All! Not even any tiny problems. Ever since the first time my girlfriend and I stepped onto the lot, Oftum and Joyce have been amazing dealers, resources, and help. I honestly can say I have made friends that truly care. Such honest people as well (Oftum helped me find the cheapest APR rate for my credit score). As this was my first time purchasing a vehicle from a dealer, he helped me from the time I stepped on the lot to helping me drop off the car I purchased from the lot to my apartment (Because there were 2 vehicles and only 1 me.) Never thought I would have such a great car purchase experience as a first time buyer. I thought dealers were nothing but scam artists but not them, they truly care. Fell in love with my new car before and after purchase. Would highly recommend them to future vehicle buyers.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Although I wasn't able to purchase a vehicle due to corrections required on my car fax sheet. Bob is patient, straightforward, and knowledgeable. Lastly he exposed an unfavorable deal from another dealer that had interest in my vehicle which I am grateful for.

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

I had a great experience David was amazing and very kind and professional thank you

I had the pleasure of working with Robert Harmor and David Hilner to purchase a 2017 Mitsubishi Mirage. The dealership accommodated my interest in the vehicle despite living 4 hours away. The majority of the paperwork and was done before I arrived. No hidden fees. No pressure. The car was as advertised. I would purchase another vehicle from Cortese and recommend others to do the same. The dealership was GRADE A!

Purchasing my vehicle was one of the easiest processes through Cortese. Rick was amazing, honest, did not push anything on me and was efficient. I will continue to go through Cortese Mitsubishi for future purchases as well as refer friends and family to Cortese!

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

In and out quick, staff was very knowledgeable and friendly. Waiting room was clean and safe, social distance was no problem.

I bought the Pacifica Pinnacle. It is quiet, comfortable and a joy to drive, It is a large vehicle and I can get a lot of things inside including a 4x8 sheet of plywood and 6 people (not at the same time). Visibility is very good and the camera's do an excellent job. Everything works, controls are easy to reach and empirical and on a trip I averaged 26 mpg. Two negatives: idle stop is frustrating. (have to remember to turn it off every time you start the car). Vacuum cleaner in place of the spare is not a good idea and you have to run the engine when the vacuum is running. Guess it's Ok then, but not at stop signs. (idle-stop)