Used Chrysler Pacifica for sale near Barre, NY

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Always a great experience with Johnny deep Pasquale and the staff of West hair Chrysler recommend them to anybody!!!

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Great sales. Tracy is wonderful to work with. Great cars to choose from. Took me thirty mins. To close the deal on my new ride.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Picked my truck up today did take some time to get everything arranged but well worth it I did request that i wanted a new set of tires before I picked it up and that was not a problem. love my truck will write a follow up review after a little bit.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Great service, good prices. Bought a car a few months ago, no problems and employed helpful with questions.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I am very pleased with the service I received. Eric was patient while I anxiously decided which vehicle to get. He answered any questions I had regarding the process and vehicles. He walked me through the entire process seamlessly. Any minor issues were quickly resolved. Customer service was top tier!! If you have anxiety when it comes to cars, this may be the place for you! Eric and Andrew made this process…which I didn’t look for to at all AMAZING!!!!!!!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Great overall experience. Very customer friendly and accommodating. Made the buying process very smooth and convenient. Worked with Ricky Bobby and highly recommend him to all. Got a great vehicle at a great price.

Johnny D was great as always and Brandi was super helpful, I would recommend them to anyone looking for a new vehicle .Wonderful experience.Thank you for all your help

I have been using their service department for over 10 years. The service department is awesome. Vance was in service when we first started. He is now in sales. I went to him to help me trade in my 250 ford for a smaller truck. He found me the perfect truck that would meet my needs. He knew what I needed, and he found it for me. No pressure, no having to negotiate. I felt like he really cared about me and my safety. The best truck buying experience of my life.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Andrew was amazing. He was friendly, fun, and professional. Buying a used car always comes with some anxiety, but Andrew made it easy and answered all of my questions. You are in good hands with these guys. Highly recommend.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

I am a person that gets so stressed just thinking about car dealership. Crazy cheap cars made it so easy. Was not stressed at all we worked with Tony he has honest. Help through the whole process no pressure. It is nice to have someone help me feel comfortable with my decision. Tony is down to earth, felt like family just talking with him. You can't go wrong with Tony. ❤️

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Great buying experience once again , Ryan and the sales team met every expectation and then some !

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Very nice and composed even during the chaos from the weather these past few weeks

Great place to buy a car. No pressure, very informative. The car was polished and perfect when I picked it up.