Used Chrysler Pacifica for sale near Fairport Harbor, OH

I had a fantastic experience with Ken Ganley Kia of Mentor, thanks to a team that truly understands how to balance professionalism, transparency, and efficiency. Matt Radel deserves special recognition for setting the tone early. He quickly provided clear pricing information, honored the Costco Auto Program without hesitation, and handled all negotiation remotely?no unnecessary trip to the dealership. At the end of the day, you?re working with a dealership that needs to make a profit, but Matt?s approach made it feel like a genuine win?win for both sides. His communication was straightforward, respectful of my time, and refreshingly transparent. When it came time to pick up the car, Simon Pirrello carried that same level of care through to the finish. He had the vehicle fully prepared, walked my wife through every feature with patience and clarity, and made the final steps of the sale smooth and stress?free. Overall, the experience was defined by excellent communication, fair pricing, and impressive efficiency?I spent only about two hours at the dealership from arrival to driving off the lot. Highly recommend Ken Ganley Kia of Mentor for anyone who understands the car buying process & is looking for a smooth, honest, and well?organized car?buying experience.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I had a great experience at Honda of Cleveland Heights! Roman K was our salesman and he was very friendly and patient with me as I was deciding between two cars. This is the second car my family has bought with this dealership and we’ll be forever loyal to Hondas!

Great, friendly service. Highly recommend to anyone looking for a new vehicle. Beautiful location, nice vehicles and tons of options to choose from. Overall great experience.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Overall, my experience was fine. My sales rep Dezmond was easy to work with. From my initial interest in the car I want to look at and test drive, he reached out via email to set up a time. Already did my own research so when I got there, the car was wam and ready test drive. Ride was smooth and conversation was easy. Made the decision to get the car and came back the next day with the check. There were a few issues - back windshield wiper and mats needed replaced.

I had a great experience dealing with John Pohto. Would definitely work with him again.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Greatest place to get a car, my boy Dylan is a very excellent salesman help me out a whole lot this guy deserve 10 stars for real. That's the man y'all want to help you out with a car

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

I was definitely hesitant on buying a car out of my state. However the dealership made the process easy. From the moment I parked, I was greeted instantly by name. From then on everyone I dealt with was awesome! I've only had the truck a short period, but no complaints whatsoever so far!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Joe was fantastic, super fun and energetic. He made the buying process way more fun! Michael was fantastic as well, straight forward, didn?t give me the run around which made everything way more enjoyable. Billy was great as well. He was my salesman, he made the buying process easy as well.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

John is a very responsible and countable person. I recommend people buy cars at Ford Liberty of Maple Heights. This location has lots of new and used cars. Don't limit yourself at a small area, step out and explore this big dealership, they can save you some money when you found out the deal from their website.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Corey Turnbull has been our salesman for the last several cars. He is great to work with on purchases and does a great job of following up afterwards.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

The customer service that I received from Northeast auto body was far greater than my expectations. Harry was more than willing to make my experience awesome. He even lowered the price of my truck to fit my budget. This is what customer service should be like. Thank you Harry!

Purchasing a car from Leo was completely stress-free....this is how car buying should ALWAYS be. He answered all my questions, & when we noticed the antenna needed replacement, one showed up at my home 3 days later. More than satisfied with the service received.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Grant and Dan are great people to deal with and made purchasing a vehicle a pleasant experience compared to other dealerships in our area. I would definitely purchase another vehicle from them in the future! The young man that details the cars at The dealership also deserves a big hand for making sure the vehicle was clean when we picked it up! He even took pictures of the truck we purchased to show me how nice it looked in the sunlight cleaned up! All and all the experience we had at Reels was a great one. Thank you Grant and Dan!

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

The entire team made me feel comfortable. There was no pressure and Chris O'Connor was fantastic working with us! Highly recommend to anyone looking for new or used car!!!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Great, clean and well adjusted to handle the variety of people and vehicles that come in. Things are handled in a timely fashion and done very well.

Everyone was friendly and courteous. We weren't rushed and took the time to answer any questions we had and asked multiple times if we had any questions. Our team member Joe Z went above and beyond for us. He was AMAZING with our daughter, making sure she felt that she was part of our buying process. He even shared his snacks with her lol she had mentioned she was getting hungry (we were there around 5pm) so he was quick to go get drinks and snacks. We are THANKFUL for Joe Z. Our daughter walked away with a "new friend"

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

I bought my dream truck today! And to tell ya the truth this was the best experience I’ve ever had buying a truck! I want to thank the guys that worked with us. Outstanding customer service