Used Chrysler Pacifica for sale near Freeburg, IL

The part for our tail lamp needed to be ordered, so we were not scheduled for the repair for about a week. However, when the part came in, they made arrangements to get our vehicle fixed the next day. The shop waiting area was clean and coffee/tea was provided for us waiting on repairs.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Paige W. In the AUFFENBERG Service Department does an excellent job. She’s friendly, knowledgeable, and efficient. She is a true asset to AUFFENBERG.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Jeremy Yingling was a great help getting the best deal possible to replace a stolen van. At an incredibly stressful time he was a liferaft.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Darin was easy to work with and I will reccomend him to my friends and family

Wonderful Place...Salesman Was Great..They Had The Perfect Vehicle For Us...and Really Good Coffee...

Thank you Andy for taking the time with me in purchasing my new Sonata. Showing and telling me about the new features of my Sonata. Thank you also for your assistance in helping me with my accident. I will definitely recommend you to anyone who needs a new car. Also thank you Ryan for your assistance in handling my finances. You are both amazing and Awesome. Michael Simpson.

I usually hate buying cars but the experience I had with my salesman, Kris Portnoy, at Suntrup Kia was great. No high pressure and great to work with. He explained everything about my new vehicle and Kris really knows his stuff. I would highly recommend him if you are looking for a vehicle!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Justin was easy to work worth, made buying the 2026 truck quite painless. Very knowledgeable. He was very prompt in returning my phone calls. Would buy from him again.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I was in and out. Sterling was a great help. Finance guy was nice and helpful too. Was an overall good experience at Don Brown.

Engine light came on, rough shifting, Adam in Service dept fit my truck in for diagnostics within a week. Tech found bad coil, replaced and repaired, also suggested new wires and battery was needing to be replace really low crank, all work completed and again on the road after 310,000 miles. I have had only good experiences with the service department staff and techs. Sometimes it cost some money but its a machine and if you take care or it, it will last.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I still have a few things to tie up with them, but so far I will give a 4 star. The wait time when I first got there and the detailing wasn't as good as I'd have liked. As far as the salesman and financing they were professional, helpful, and had wonderful bed side manners. They did an excellent job. The pricing on the used vehicle I purchased was very reasonable. I would definitely recommend this dealership.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

One of the easiest experiences I have ever had a dealership. Thanks to everyone at Jack Schmitt Ford!

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Top notch sales department. My wife will be needing a car soon and can’t wait to deal with them again. I would recommend anyone who likes to be treated well and fair to go to newbold Their service department is incredible as well.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Friendly and helpful. Will be back when looking to purchase a new car.....

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Nice guys. Good cars. Easy to talk to . Helped me find the right car, Were patient... unfortunately the car I was looking for wasn't one of theirs. Next time.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

On November 19 I traveled from my home to Jim butler Maserati in maplewood Mo I live in souther il. This mornings travel was focused on purchasing my 2024 gmc sierra. At first when I arrived immediately I felt to be in the right place. Going forward was more than amazing in every way. Brian was my contact first I had a connection with him early on with the deal. Later in the deal worked with Mike the finance guy . Both did a great job in sitting up the purchase with my concerns and questions answered. I met a 3 week new employee Nora and her twin sister Caitlyn age 19 I think they have a solid future at Jim butler. Finally the general manager Brett did a basic final review with me on every aspect of my purchase . I was there again very pleased with his efforts. Overall experience I wish every dealer experience could be like this because it should be. I had to travel over two hours to see this for myself happy to report it was worth every mile. I am now enjoying my Sierra it is excellent everything I was looking for and more. Jim Butler you have a rock solid business with a very focused A1 staff keep this going good thing will come!

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

A very special Thank You to both Chad Sigsworth (Sales Associate) and Patrick Amann (Service Associate) who both assisted in the replacement of my engine. Both gentlemen were dedicated from the begining to the end of this replacement. They both stayed right on top of things and kept me well informed until the job was completed. I will always purchase any future vehicles through Dave Sinclair due to their honesty, dedication, and treatment of their customers. They have one of the best staff I ever had the pleasure of working with. Keep up the great work. Sandra Hearn

Great experience with Bruno and Columbo when I bought my Denali. I was able to do most everything online and it was very easy and quick at the dealership. I drove 3 1/2 hours for this great deal and I will definitely shop here again.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.