Used Chrysler Pacifica for sale near Hamlin, NY

This was the best dealership I ever worked with! I drove an hour and a half to get there and it was more than worth it! The president and his family and all of the staff are so friendly and will get you the best deal for you and the car that you WANT! I have bought or leased many cars in my life and this was the best experience I ever had!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Bob Harmor was very professional and answered all my questions and got me the best deal on my jeep!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

My daughter just got home from college. I realized her inspection and registration was a month overdue The very next day I stopped into West Herr and spoke with Chris Malone. Chris was able to immediately get me in to have the compass inspected. I have been going to this dealership for over 20 years and always have positive experiences. From buying new vehicles through Johnny D the service department with Chris Malone and the mechanics In the shop area. I have recommended West Herr to family and friends and will always Start my shopping experience there.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I had a great experience. Alex was fantastic very kind and helpful. He got me an appointment very quickly and my car was completed earlier than expected! He was so thoughtful and wanted to make sure he answered any questions I had! A great experience from beginning to end! I would give a 10+

We had excellent service in purchasing our RAV4. Would definitely be back for next vehicle! John was easy to work with! Best car purchase we have ever made!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

I was with my boyfriend throughout the entire process of buying his new car. The dealers were beyond friendly, informative, helpful, and all around great! They helped us make the best decisions, find the lowest interest rates, and continuously pointed us in the right direction! I will be going back to get my car from them as well! The service was excellent and the selection of cars is just right! I recommend them to any and everyone

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I bought two cars recently from Barry Auto un Brockport, one for my wife and one for my niece. Both vehicles were impeccably clean, exactly as advertised and at a great price. Andy and his staff were professional and easy to work with. Excellent experience!

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Great working with you with getting you approved and is very quick and reliable great experience

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Great customer service,positive attitude respectful in every way car service amazing and Expresso coffe out of this world Joe,Frank,and Jay awesome team for buying a car

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Excellent selection and overall purchase experience. They took the time to understand our needs and make a decision that fit our budget. Will be back when the lease on our other vehicle is up in the spring!

This vehicle meets are family needs for seating , for storage, ease of access, comfort, and versatility. Appearance is very nice. Many up to date safety features.

I had a great experience working with Bob Johnson Leroy. The environment was clean and the staff were friendly. The overall experience went smooth.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Excellent, continuous communication from my salesman. He texted me updates with the progress of my car getting to the dealership and had a positive, but low key, demeanor. I highly recommend West Herr Toyota!

I had a great experience with everyone at the dealership. I would recommend the dealership to anyone looking for repairs or a new car. They are the best

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.