Used Chrysler Pacifica for sale near Hazel Crest, IL

This dealership has the best staff around From service to sales they spoil their customers. Andre,Victor,Kelice,Barry in sales are great and Chad and RJ in service are great as well.

It was a great experience. They took care of me ASAP and work was done on timely manner. The one thing needs to be addressed is when car is completed and you are waiting please call out the name or something. I sat there almost 1/2 hr to 40 minutes and realized my car was done and waiting outside.

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

The team at Taylor was great! They went above and beyond to assist. We had just finished a bad experience with someone else and they were very accommodating with what we wanted to see and making sure it was available to have seen. Highly recommend.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Bought a used car with Ulises. Fast service, easy to work with, responsive to issues. Fastest used car purchase I’ve ever had - EVER.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

This is the 10th car my family has purchased at Willowbrook Kia and Traje. I sent my daughter there because she was looking for a car and Traje took really good care of her. Got the car at a great price.

Didn't buy anything but they were on their game. Willing to do anything. Will keep them in mind in the future.

Bas was my salesman and he did an excellent job. He educated me and made sure that I understood the process. Very satisfied!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

My experience with this dealership was awesome! And it was all thanks to Juan Martinez. Juan helped me with the process of buying the vehicle I was looking for. He was always patient and gave me all the info I needed. 10/10 customer experience with Juan. Thank you Juan!!

We had an excellent Sales Consultant, Serafin Avila. He worked with us to purchase a new car. His pleasant mannerism, understanding what we were looking for and finding a vehicle that met our needs was perfect. They are fortunate to have a representative such as Serafin on their team.

After a tragic ending to my car at the hands of another. The search began. It had been a long time since I negotiated a car deal... when many others wouldn't... I'm thrilled to say Onie and supporters came thru without any stress. Highly recommend!

It was a great experience.i didn't get to go to the dealership but the staff was responsive and friendly.via phone and texts.the dealership is too far from me girl my needs.

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

Nothing but praise. Service was good. Employees were pleasant and friendly. Dealership mis clean and well maintained. I have purchased multiple cars from this dealership and will continue in the future.

Brandon and the Manager were very helpful in helping me finding the right car for me.

Mario did an amazing job getting us into the car we wanted, and Abe also did an amazing job getting us an affordable financing. Thank you, Kenya and Carlos

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I was looking for a CPO Jeep Grand Cherokee and Pearl had just the one! Nick was so helpful in answering any questions I had, and Jim made the purchase process so smooth and quick!

Great service from Kristian. He was extremely helpful throughout the entire process. I would highly recommend him for any of your service needs. Thanks again Kristian!