Used Chrysler Pacifica for sale near Hide-A-Way Hills, OH

Brooke made things so easy after a horrible experience, she made it better. Totally recommend! Would definitely do business at Hernstein and with Brooke Paul in the future.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Just a standard oil change and tire rotation. However I had some unexpected problems occur that prevented me from making my appointment as scheduled. I’m happy to say that the service dept personnel were so very understanding of my situation and even though they were booked up made room for me that same afternoon. So very pleased to having found a dealership that understands “life happens “ and were committed to taking care of me. I know this is not the case everywhere and am beyond appreciative.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

We've dealt with Mike Estep for all of our 4 trucks. Being a long time customer of his says a lot about his caring attitude and his character.We enjoy working with Mike every 3 years... we lease our trucks that pull our 5th wheel camper. We know that we can rely on him to find what we need. Mike is personable and straightforward. He gets the job done and does it very well. We'll see him again when it's time for truck number 5.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Yes, incredible. It is not often I experience something incredible. I did at Don Wood CDJR. In fact, my fist experience in October was such a positive experience I was motivated to purchase a second car from them a few months later. For me, customer service is the support you offer your customers before, during and after they buy. BEFORE: Their website is easy to maneuver and up to date with inventory. This is a little lol because I didn't find what I wanted in their inventory and decided to make a custom order from them. DURING: While at the dealership everyone I encountered made my time there an easy and enjoyable experience. I'd describe them as professional and knowledgeable. Good listeners. AFTER: Many companies forget you, not the peeps at Don Wood. The followup care and support continued in a way that made me an absolute believer that their culture in wanting a happy customer is truly far reaching and genuine. They reached out to me just to make sure I didn't have any post purchase questions about the car or they many options I ordered with my new vehicle. I have not had dealings with their Service Department, however, I did pass a couple technicians in the halls etc. Each one made eye contact with me and each one said "hello". Unhappy or disgruntled associates do not do this. In summary, Yes Yes and YES - I drove from New Albany to buy my 2 vehicles here. My first was a Jeep in November and today a RAM 1500 diesel. With my highest recommendation I say YES I give Don Wood CDJR my gratitude and thanks. I am huge fan of their product. IMO their product isn't the cars and trucks they represent/sell, it is the humanity with which they do business and the genuine person to person interaction. It is meaningful. It has been a pleasure to share this recommendation. - JM

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Thank You Hugh White for a job well done by building customer's confidence.

Brooke was amazing she made my experience getting my first new car quick and easy. I highly recommend.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

JR was so helpful when I arrived to view the Kia Soul that I had seen posted online. They gave me confidence and assurance. The buying process was so simple, and within a very short time I became the proud owner of the very vehicle that interested me. Thank you Herrnstein.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

I drove 5 hrs. to possibly purchase a 2007 corvette. I contacted the dealership days prior to the ride, the salesman was very helpful over the phone. I had asked if he could send me more photos of the car at which he did in a very timely fashion. After making the long drive I arrived to find the car exactly a described by the salesperson. I drove the car and loved everything about it. The sale couldn't have gone a better from dealing with the salesperson to the finance manager. I have owned the car about 6 weeks and love it. I would recommend the dealership to everyone. Thanks again.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I bought my used 2022 Maverick from Ricart and have been happy with their sales & service ever since! Always pleasant in the service department, went above & beyond when some grease was left on some things in the interior, detailed the whole inside and fixed the undercarriage cover (new hardware too) from getting my oil changed at a Firestone store (never again, Firestone😣). Their services are modestly priced, with some discounts too. Everytime I go to Columbus I drive through their car wash, works great! I will continue to use Ricart for purchasing and service😁

Excellent people extremely fast no issues. No pushy sales people if I am browsing. Recommend

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Great amazing wonderful thank you for helping this disabled veteran appreciate you all very much

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.