Used Chrysler Pacifica for sale near Hinckley, IL

My sales person Alex Valdez was great! I thought he would give up on me because I was very picky and expected alot. I had resigned myself to keeping my current car, but then he found me the perfect vehicle and I love it! All in all it was a pleasant experience and I highly recommend McGrath Honda/Elgin. Just ask for Alex Valdez and he will work hard to find you what you want!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Kyle got us the vehicle we wanted at a reasonable price. We were able to drive the vehicle home the same day.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

We had an excellent Sales Consultant, Serafin Avila. He worked with us to purchase a new car. His pleasant mannerism, understanding what we were looking for and finding a vehicle that met our needs was perfect. They are fortunate to have a representative such as Serafin on their team.

Elgin Hyundai is a team that treats those who walk in like people, not customers. They aren’t trying to get you for the most money or a commission, they genuinely want to help. My wife and I’s one car broke down a week before Christmas. We needed something that we could afford and be reliable for her to get to work and for us to run errands. Mike & Alfonso listened to us and fought for us. They gave us every deal and break they could and made it a great experience. We weren’t expecting to buy the brand new 2025 Kona, but it was one of the best decisions we ever made. Not only a great vehicle, but the peace of mind that comes with the warranty, maintenance services, and follow up weeks after purchasing, that made us feel cared for. Months later, I have a new job that requires me in office 5 days a week after working from home for 5 years. After test driving terrible used cars elsewhere, I bring my wife back to see their used cars, feeling as though theirs will be in great condition for a great price. Jim in sales (with Mike’s partnership), again, heard my story and my needs. Showed me some used cars, but made a better deal for a brand new Elantra Sport trim for about the same monthly cost as a used car. Again, fought to give us every deal and break they could to make the numbers work for our life. Went in looking at a 16 Cruze & 18 Malibu, they sold me a brand new 2025 Elantra and couldn’t have felt better about the decision Jim, Alfonso, Mike…Thank you for everything. You made a harrowing ordeal feel so much easier than I could imagine.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Very professional and prompt service. I was very happy with the outstanding customer care I received and would highly recommend them.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Nice large inside showroom to shop in warmth. Good selection of vehicles. Welcoming staff! Salesman Eli was exceptionally helpful, and Manager Josh worked with me to close the deal.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

Marco Torrens was excellent and patient the entire time with the process and very polite with every question we asked, the driving test was great and even pointed directions back to the dealership easily

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Excellent customer service!! They help me find the perfect car for me, and kept me within my budget!! Friendly staff and beautiful showroom!! Two thumbs way up!! A shout out to Mike Medina the GM who really helped make this purchase smooth and quick! I will be recommending Elgin Auto Sales to all my friends and family!

The service and the sales department are too notch!! Highly recommend!! I won’t good to any other dealer

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

Victor and the whole team at McGrath Honda of elgin are great always feel welcomed, huge reason why I keep returning

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

Had the car out front ready for me when I got there. Everyone very friendly

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!