Used Chrysler Pacifica for sale near Lancaster, SC

Overall good dealership. Had an initial issue with a brand new truck that eventually got resolved, however in order to do so I had to involve the GM. Service dept is pretty good, but I don’t understand why they don’t wash your car every time?? They literally have their own automated car wash and porters, but don’t make this a normal part of doing business. This is one of the little (easy) things that helps differentiate service at higher end dealerships.

Contacted Larry Goode to purchase a new Kia Sorento for our school system. First class from start to finish. He stayed in contract with me for several days as we worked through the process. Vehicle was ready to go for pick up on November 28, 2025. Asked him to have all paperwork ready for me and he delivered as promised. I was in and out in less than an hour.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Friendly and courteous. This is 2nd time I visited Mark Ficken Ford and very pleased the reception, all on schedule and took less time than I anticipated. I might add that due to my relationship with Freddy Skipper I dedicated give Mark Ficken Ford a try and am coming satisfied. Bill Bothe Sr. Out Son and daughter in law are customers as well.

I have a troublesome old car that I need to trade off and find a new car right away. The experience with CarMax was better than I expected, even with my poor credit rating. I found the car that I like and in my price range online prior to arrive the car dealer. The whole process -from the appraisal of my old car, financing a new loan, inspect the new car and a trip around to fetch documentations, under sales lady Shirley Gainey's assistant went extremely smooth. It took only a few hours and all done! I had my nearly new car !

On yesterday, April 24, I had the opportunity to purchase a vehicle I had been wanting for quite some time. Working with the team at Carmax on Independence Blvd in Charlotte, NC was worth the short drive from Columbia, SC. Everyone from Shakiyah (New Sales Consultant), Neil Petersen, Sales Consultant, Caleb (Sales Manager) and my absolute favorite, Kahlil, made my experience one of a kind! Thank you for your professionalism and for making my experience a great one!

Amazing experience. Purchased car from them sight unseen. It arrived in 2 days exactly as described. Owners are very responsive and polite. Wish every dealership was like this.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Mike Therrell helped us get a car is he strive to find out exactly what we wanted and over top of it all had exceptional customer service skills could have not asked for a better experience.

I had a vehicle shipped from this location. There was no direct contact with the dealer

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

We were interested in a vehicle at CarMax about 275 miles from where we live. We paid to have the car delivered to the location near us. There was nothing specific that the CarMax dealer did other than be sure the car was moved as quickly as possible. We did not visit the location where the car was being offered and the car was not delivered to our home.

We found a mid size suv we liked online, communicated with the dealer initially online, then made an appointment to view and test drive at our convenience. Our sales associate Dana was awesome, very customer friendly and focused. She helped us get familiar with the car, test drive and then walked us through the purchase process. The purchase process is always very lengthy due to all the paperwork required to be completed, mostly for state, federal and leagal reasons, however don?t let this slow you down as your dealer sales and finance folks will walk you through. You?ll be glad you had patience once you drive away in your new vehicle!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

It was 5 star service all the way up to the finance guy. That’s why I took off 1 from my rating. I would give everyone else 5 stars!!! The Finance guy pushed extra warranty and tried to make you feel stupid for not choosing what he wanted you to choose. Very unprofessional!!!!!!! I almost walked out. If it wasn’t for the Salesman “Billy” I would have. Overall great dealership and great Salesman! The finance guy definitely needs some training on customer service and respect of others. We have purchased 3 cars from this dealership and drove 1 hour and 45 minutes that tells you how much we like the care and service of this Dealership.

Service was great! I made an appointment with Ashley for 10am but life was lifing so she rescheduled me 3x that day with no attitude and finally made it in around 3:30pm. Then I was helped by Marquell. Cool guy! He gave me a price I couldn’t afford at first so I was about to leave. He stopped me and said “Let me speak to my manager” they talked it over and gave me a price I couldn’t refuse! I really wanted a Dodge Challenger especially because Dodge aren’t making anymore high horsepower/gas powered vehicles in the Charger/Challenger line. I walked out very satisfied. Mission accomplished and a dream come true!

We would like to take the opportunity to recognize and thank Anthony for his support in purchasing our newest Honda!! Anthony was knowledgeable, experienced, and helped us reach the best deal. I give Anthony 5 Stars as the Sales Manager was not very helpful which led to wasted time and aggrevation.