Used Chrysler Pacifica for sale near Massillon, OH

Bought a new Jeep Wrangler from Wally Armour in December 2024. Excellent customer service and overall great experience. Would highly recommend

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Everyone there is helpful and courteous. As far as I can tell, the maintenance work done on my vehicle was very done well, no problem.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Working with Betsy and Z has been very easy they keep you informed and always get back to you

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Unfortunately, we didn't buy the car because I overlooked the fact that it did not have a sunroof which is a dealbreaker for me. Our salesman Armando did a great job presenting all the facts, was not high pressure and was respectful of our time. I would definitely go back because I had a wonderful experience.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Excellent Service Department! Prompt, friendly, and experts in their trade. There’s no better place in the area to have your Jeep Wrangler serviced.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Great experience with Jason , He went above and beyond to help me and answer my questions. I Highly recommend Kellys to anyone looking.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

I had an exceptional experience purchasing my 2024 Tesla Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to come by in the car buying world. The team was incredibly knowledgeable about the Tesla. They made the entire process smooth, efficient, and transparent. The 2024 Model Y was in immaculate condition, and very fairly priced. What really stood out was the customer service--everyone I interacted with took the time to answer my questions, explain the vehicle's features, and make sure I was confident in my decision. No gimmicks, no surprises, just a great deal and excellent service. I highly recommend Don Sitts Auto to anyone looking for a high-quality vehicle and a dealership experience you can actually enjoy. I love my new Tesla and will absolutely return for future purchases!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Here's our story- i found the car i wanted online. year / engine / model / color / LOW miles. Very good price caught my eye. hmmm. a complimentary carfax report worth $40? Sure-click... looks good. it was a one owner car. 700 miles from home. one way airplane ride. i guess its possible. check / recheck nope no comparable local deal. hmm. Geez thats low miles... serious consideration. i find there is a cheap oneway flight every Tuesday and car is a mere 40 miles from airport. hmmm. i request some specific photos. Silver Star sales staff gets them to me. Photos look good. hmmm. i make an offer, they respond and we strike a very fair deal. we finance ourselves at home. Then, we fly! we arrive! we ride Lyft to Silver Stars facility. yay!. The car is a beauty! I am thrilled and also feel very very schmart! we burst into song! Rating? 5 stars no question. i would do the deal again. i would highly recommend Silver Star Motors in Tallmadge OH. Oganes is a good guy. Happy ending. BR

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

The employees were very professional and friendly. They answered all of our questions. We were pleased with the nice greeting and friendly atmosphere.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

If you are ever in Holmes County and need to have your car repaired, this is definately the dealership to take it. We had an emergency repair that needed to be done as we were just visiting the area. They went out of their way to schedule us in and get us a car to drive while our car was getting repaired. JOAN was her name, she was awesome, very attentive to our needs, friendly and VERY knowledgeable regarding her job. She went over and above for us. And if you are in the need for a new or different car, Josh is the man for that job. Very efficient, friendly and courteous. We are very pleased with our experience with Village Motors.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Excellent service! My four-tire replacement and wheel alignment were done quickly and professionally. The staff was friendly and efficient, making the whole process smooth. Highly recommend!

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

They're very coprative and excellent in response I recommend my friends have a business with them Mr Ron is a great sales guy 👍

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Wally Armour was the only dealership I've ever been to, where there was honesty and professionalism!!! They say what they mean and mean what they say!!! There are no bad surprises such as hidden fees as an example, they are upfront about every aspect of your experience!!! Their prices are the best I've ever, hands down, and im not just saying that!!! Jeff was my salesman, and he was the most professional and knowledgeable I've ever experienced in buying a vehicle!!! Thank you Wally Amour for the exceptional service you provided me on my purchase!!!!!

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

I had been looking for a used vehicle and this dealership was very nice and never pushy like some can be.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

People were very nice service was great, however they refuse to budge in their pricing so expect to pay what they ask.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Ean was our salesman and he was top notch, professional, courteous, and listened. Really earned our business and was a pleasure to work with him. So happy to have taken the drive from PGH. Well worth the trip. Thank you

Very good as always thanks to Candice and her caring ways she made sure that my car was serviced and made sure that l knew what was going on and made sure all my needs were met. That you Candice you are awesome.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

I really enjoyed my visit to Underwood Chevy Jeep Dodge ram in Worcester Ohio. I get very good service pleasant people helping me. I’ll see them the next time I need an oil change. It was great.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Purchase, order and delivery were seamless. Only took half a day to finalize everything on a FRIDAY! Took delivery TUESDAY. Needed tire replacement and Jeff McMahan took card of it immediately! Can’t wait to buy from him again!

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

I just recently turned in my lease, and it was a great experience . Rob Zabol was very helpful. Ashley Huff also very nice, all in all a very good experience!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.