Used Chrysler Pacifica for sale near Mattoon, IL

Overall a good experience with this dealer, but there were a couple of rough spots. They have worked to correct these, and have fulfilled all their obligations on both the vehicle purchase and follow up service work.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

J & K Mitchell provides a low key experience. There was no pressure to buy and the customer service was excellent.

Goeckner Bros. have very good salesman. They ask what u want and get it for u. Never have a problem with buying a van. Service dept. is very good too. Always reliable.Always have a van if yours in in the shop.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

I?m happy with my purchase. It was a fairly easy process. There were a variety of vehicle to choose from.

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

We recently purchased a 2022 Ford Explorer. A service light came on, and we brought the vehicle in. Excellent service! Kept us informed of the problem and when parts were available. Everything ended up covered under the extended warranty. We were extremely pleased with the service department!

I bought the Pacifica Pinnacle. It is quiet, comfortable and a joy to drive, It is a large vehicle and I can get a lot of things inside including a 4x8 sheet of plywood and 6 people (not at the same time). Visibility is very good and the camera's do an excellent job. Everything works, controls are easy to reach and empirical and on a trip I averaged 26 mpg. Two negatives: idle stop is frustrating. (have to remember to turn it off every time you start the car). Vacuum cleaner in place of the spare is not a good idea and you have to run the engine when the vacuum is running. Guess it's Ok then, but not at stop signs. (idle-stop)

I was unsure if I would like my car in person and only had a break in my day to go drive it. Matt and Steve made sure I had plenty of time with the car and held off on the necessities until I could have more time to look everything over and complete the paperwork (in other words they allowed my concerns drive the interaction).

Salesman Peyton was great to work with. I didn?t really know what I wanted other than I wanted a truck and my budget. Brought several things out to show me until we found something that checked all my the boxes. Would have given Customer Service 5 stars, but finance manager wasn?t very personable, almost rude when I asked a question.

Very low pressure sells which is exactly what I like I had a number I wanted for my trade and that is exactly what they gave me .

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Overall GREAT experience! The sales staff is wonderful and finance was a breeze! A no pressure dealership for sure! They also have a great service department and collision center with LONERS!!! 5 STARS

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

We went looking for a used truck and found exactly what we were looking for. Lisa and Chris helped us, and we couldn't be more happy!! We left feeling like we had made new friends. Fantastic dealership, and people. We would definitely come back when shopping for another vehicle!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I was looking for a new car and was looking at local dealerships. I knew several friends and family members who purchased from Pilson's so I figured I would give it a shot. I looked at their inventory online and found several cars I was interested in. There was one in particular. I went to take a look at it and met Nicole Jones a sales representative. She showed me my options in my budget. I was pretty nervous because I don't have the best credit and my current car I didn't think was worth very much. I was on a tight budget but Nicole said, "Just wait. We have something for you." She then showed me another car and I instantly fell in love. I had a bad car buying experience with my first car so I was pretty anxious about starting the process over again. Nicole made me feel comfortable every step of the way by thoroughly explaining everything. She had other customers in the store but never let me feel neglected. I worked with her all day and somehow with her magic, she got me approved for the car with monthly payments I could handle. It felt like she was a fairy godmother! She made me feel so comfortable and so excited about buying another car. I highly recommend Nicole Jones to anyone who is shopping for a car at Pilson's!

In all my experiences in buying vehicles (around 50 years) I never had a more accommodating and excellent experience than with Pilsen . My salesman was top notch knowledgeable in everything from finance to delivery. I purchased a 2011 Chevrolet HHR . What put these folks over the top was several days after purchase I had an issue with fuel leak being it was 4th of July holiday I couldn’t get it to them I live in Newton Illinois. So that being said a very reputable mechanic in town repaired it the bill was 416.00 dollars. Upon contacting Brian G . The salesman explaining the situation he talked with General manager they agreed to pay for repairs even though technically they weren’t liable . But did the right thing sent me a check for the repairs which I received several days later I was overwhelmed with appreciation. I am retired and live on fixed income so this was huge I can’t thank them enough. Ted Barnhart very happy customer

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

The best truck buying experience in my 65 years. Thanks to Lisa and Chris for making it happen and yes we would drive 4 hours one way again!!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)