Used Chrysler Pacifica for sale near Merrionette Park, IL

I had a great experience with the dealership! They worked with me in every aspect! I worked with Carlos, he’s amazing!!!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I purchased a car from Hubert couple days ago. We came from Wisconsin and Hubert and the team helped me so much throughout the process of purchasing my new to me acura mdx type s. Love the car thank you!!

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Brain Salazar was my salesperson. He did a great job showing options and explaining the types of vehicles they offer. For the most part the team were professionals when interacting.

Ulises Garcia was an excellent salesman. He was very patient with us and answered all of our questions. David Botello also helped us with completing the purchase. It was a very pleasant experience. We were blessed to purchase our car from this dealership.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Process was incredibly simple and Blayne (salesman) and the finance group were awesome. I was coming from out of state and they were able to accommodate me and I drove my truck home within 45 minutes of getting there. I can’t recommend them enough!

The service consultant Hasan Hasan was very helpful and kind. He kept me informed about the progress of the work in a timely manner. All around my experience was optimal!!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.

Kim took care of me by keeping me updated on my vehicle while in service. Total professional!!

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

I was impressed with my advisor, CJ and my service person. I was not impressented with the oscillating pricing or how my tires were not cleaned after getting two new tires and an alignment. Also, my bottle of car air freshener w missing after my last visit.,

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

JSON helped me out today t south oak and personally edge my vehicle thank you

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Great staff and buying experience. Michael and Ana Maria were honest and helpful from start to finish.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I recently purchased my new 2025 Subaru Outback Wilderness from Autobarn Subaru Countryside, and the experience was outstanding from start to finish! The price was incredibly affordable, and the entire team went above and beyond to make sure I drove home happy. Even though I arrived close to closing time, around 7 PM, my salesperson was extremely accommodating and made sure everything was completed that same evening without rushing the process. Their professionalism, courtesy, and attention to detail were truly second to none. The dealership itself is beautiful—clean, modern, and very welcoming. I couldn’t have asked for a smoother experience, and I would absolutely do business with them again. Highly recommended!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Had the car out front ready for me when I got there. Everyone very friendly

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I purchased a 2013 Tundra about two years ago. Unfortunately I was hit and my truck was totaled. I sent Jake a text letting him know I was looking for another 2013 Tundra. I was really bummed out about my truck ☹️ about a week later Jake sent me a photo of a 2013 Tundra in immaculate condition!! I never thought I would ever find a replacement but this was exactly what I was looking for and then some! Jake did not disappoint and I do appreciate his efforts greatly Thanks Jake

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.