Used Chrysler Pacifica minivans for sale near Burlington, IL

Alexander Lopez was great to work with, hopefully he sent that cup and shirt. Wonderful experience.

Excellent communication with my service advisor Robert. Timely work, and competitive pricing. I would recommend and do recommend this dealer to friends. i will use them myself in the future.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I recently had a great experience here. I'd like to give a shout out to Marc Keenan...he was incredibly helpful and made the car-buying process easy and enjoyable. After needing to replace my previous vehicle, I appreciated his professionalism and support in helping me find the right fit. I highly recommend him for anyone looking for a smooth and positive car-buying experience! I would also like to add that a true positive customer service experience is like finding a unicorn these days! I am lucky to have come across such a great team of people here. My journey started with Marco Villatoro in the service department. He has gone so above and beyond for me. That being said, this entire team has now built trust, appreciation and value to every experience I have had here.

I brought my car in for an oil change and multi point inspection. the inspection dealed that I a front brake issue. Mike, the employee I dealt with describe the issue and what it would take to repair it and how long I would have to wait he offered free transportation home if I wanted. because of the distance that I would have to travel there and back to home, I opted to delight the two hours in the lounge. I had coffee and water and I was fine. Mike came in several times to talk about the repair. He also said he had a rebate coupon I could use and he pointed out. I had points in my Buick awards account that I could convert to dollars to pay for the repair. That was very good service save me money and the car is running fine

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

From the very first contact, through the entire sales process and right through to delivery, the service from Ramy has been absolutely first class. Everything was handled with professionalism, transparency, and genuine care, making the whole experience smooth and stress-free. Ramy was knowledgeable, attentive, and always willing to go the extra mile to ensure I was completely satisfied. The dealership itself is amazing, and the level of service provided was faultless from start to finish. This was one of the best car-buying experiences I’ve had, and I’ll definitely be coming back for future purchases without hesitation.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

My 2nd time to Jerry Haggerty for routine maintenance; oil change. My service agent was Jennifer Pascoe. She?s excellent!!! Professional and Thorough; a dynamic combination. I will be back!!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

My salesman Esad was great. He was very knowledgeable. Everyone was very friendly and helpful.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Excellent customer service!! They help me find the perfect car for me, and kept me within my budget!! Friendly staff and beautiful showroom!! Two thumbs way up!! A shout out to Mike Medina the GM who really helped make this purchase smooth and quick! I will be recommending Elgin Auto Sales to all my friends and family!

Nice large inside showroom to shop in warmth. Good selection of vehicles. Welcoming staff! Salesman Eli was exceptionally helpful, and Manager Josh worked with me to close the deal.

Hands down, one of the best dealers in the area. 10/10, highly recommend. The customer service was amazing. Everything about the buying process was awesome.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

As always, service and service reps were great-wonderful dealership and service department?have purchased cars from dealer for many, many years and will continue to do so.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

Very nice people. I very much appreciate the service and the help throughout the car buying process. Thank you

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Excellent Vehicle Buying Experience!!! A very relaxed environment with a no pressure. My salesman Anthony Castalado, his Sales Manager Bob (can’t remember his last name) and Heinrich in the finance office were great. I drove home in my new used vehicle with a smile!!! Love my new to me 2022 Ford Explorer xx-Line!!!

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Great experience from beginning to end. No pressure at all, very professional staff, and smooth process. I would definitely buy there again.

OK well I have always owned a Chevy maybe five of them in my past. When the Pacifica came out I like the features of safety and the size room for everybody. Since I have had this vehicle I have had a couple of problems one problem that shouldn’t have happened until at least 50,000 miles. I have 19,000 miles on my car and I’ve had battery problems I am a little disappointed and now happy that I bought the extended warranty because I am afraid a bit of the future a little disappointed in the car. Hoping that from now on I shouldn’t have too many problems keeping my fingers crossed.