Used Chrysler Pacifica minivans for sale near Highland, MI

I had a very Great experience at Serra and would go back and lease again

I highly recommend. I am not someone who appreciates "pushy" sales reps. I worked with Bill Kiesgen and he was very helpful and proactive. I had spoke with him over the phone regarding the vehicle I was interested in and he had it ready to test drive when I got there. Afterwards we met up to discuss the vehicle and he answered all my questions and was very understanding. My visit quick and to the point. I was able to sleep on my decision and the following day we had everything ready to go. Now I am a proud owner of a new vehicle. Thank you for your efficient service!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I just missed the car it was a van decent miles under 2k and I knew it was going to sell quickly and it did but Lori was so nice and suggested to look on the site and call because they get cars like that in often so I suggest her and this company and they jingle is catchy

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

My sales person, Damon Peele, was awesome to wirk with. It took a couple weeks but he came through with the vehicle I purchased. Great work, Damon!!!

Mitchell McFall was great to work with and fast and efficient. Was ready to help from the start and the amazing teamwork they have here to get you something that fits your family. Miquel was amazing helping us go in the right direction and how to go about it.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Ron was courteous, efficient and helpful. He spent a lot of time explaining the new features. He also provided me with the garage door opener which is no longer featured on the new Hondas at no cost. He always goes out of his way to help and be there when you need him. They don't make them any better than Ron.By the way this was a lease and not a purchase.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Grace was very nice to work with. She helped us find a car that fit our needs and helped coordinate with a different branch so we could get the vehicle we desired.

I shopped and called everywhere and this dealership was by far the best! Dan Provenzola and his team went above and beyond to helped me get the vehicle I wanted a needle in a haystack they call it I will be back every 2 years 100% and I recorded you all ask for Dan he is the best!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Salesman were very helpful. I thought it took a very long time to get the paper work done. I called back to salesman to have maintenance look at a mark on car to have a mark looked at to see if it could be buffed out. He called back in about three minutes. There was not enough time for her to look at it. She said she did the best she could with the tools she had. I think the mark was simply over looked the first time. I would like to have that mark LOOKED AT before I pick it up before on Feb. 13. Thank you Elizabeth middlebrook

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

This is the best dealership I have ever delt with. Im a customer since 2022 ehen i turned in a Chevy impala and decided to buy a subaru.

In & out in record time. Great customer service. We have 3 hondas and will continue to be loyal to Honda. I can't remember the gentleman that checked me in but he was great.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Very happy with the used car price transparency. I was able to see how my car placed in the market. My Salesperson Kobe was friendly and knowledgeable.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Great experience with Toni Marie and team. I highly recommend her. All of my inquiries were addressed. And I really like the car I purchased.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.

Joe’l Molina was my rep. He handled everything with knowledge, caring, and friendliness. He helped solve a problem that was intermittent. Any more, it is rare to find a representative anywhere that is attentive, friendly, and knowledgeable. Ask for him!!! (To the management - value him!!!)

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.