Used Chrysler Pacifica minivans for sale near Palatine, IL

I recently had a great experience here. I'd like to give a shout out to Marc Keenan...he was incredibly helpful and made the car-buying process easy and enjoyable. After needing to replace my previous vehicle, I appreciated his professionalism and support in helping me find the right fit. I highly recommend him for anyone looking for a smooth and positive car-buying experience! I would also like to add that a true positive customer service experience is like finding a unicorn these days! I am lucky to have come across such a great team of people here. My journey started with Marco Villatoro in the service department. He has gone so above and beyond for me. That being said, this entire team has now built trust, appreciation and value to every experience I have had here.

I had a great experience working with Edgar at Volkswagen. He was patient, knowledgeable, and genuinely focused on helping me find the right car rather than pushing a sale. He walked me through every step of the process, answered all my questions clearly, and made everything feel easy and stress-free. If you’re shopping for a VW, ask for Edgar — he makes the whole experience smooth, transparent, and enjoyable. Highly recommend!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Alexander Lopez was great to work with, hopefully he sent that cup and shirt. Wonderful experience.

What a wonderful experience with the CJ Alvarado and the Marino team. He exhibited true professionalism from the phone calls, emails, and the final business deal! I felt like a received a fair trade-in.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Mario did an amazing job getting us into the car we wanted, and Abe also did an amazing job getting us an affordable financing. Thank you, Kenya and Carlos

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

⭐️⭐️⭐️⭐️⭐️ Five-Star Experience with Hamza and Vance! My wife and I recently purchased a vehicle from Zeigler CDJR in Schaumburg, and we want to recognize the outstanding service we received from Hamza Ali and Vance Isom. Because of Zeigler’s excellent reputation, we felt comfortable purchasing our vehicle sight unseen and even flew in from New Hampshire to Chicago to complete the deal. When we arrived, Hamza was waiting for us at the airport and couldn’t have been more helpful or welcoming. It was the last day of the month and the dealership was extremely busy, but Hamza went above and beyond — even offering to take us out to get something to eat while we waited. When it came time to finalize the paperwork, Vance in the business office was absolutely terrific. He was transparent, professional, and made the process smooth and seamless from start to finish. We love our new Ram TRX and couldn’t be happier with the way we were treated by Hamza and Vance. Their professionalism and kindness reflect exactly the kind of experience we expected from a company with Zeigler’s reputation. Thank you, Hamza and Vance, for making our buying experience such a positive one!

Great experience with James as our sales rep. We were pre approved with my bank but Michael in finance called them and got our interest rate lowered by 1.5%. I would recommend them to anyone and we drove an hour to get there.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Excellent communication with my service advisor Robert. Timely work, and competitive pricing. I would recommend and do recommend this dealer to friends. i will use them myself in the future.

I brought my car in for an oil change and multi point inspection. the inspection dealed that I a front brake issue. Mike, the employee I dealt with describe the issue and what it would take to repair it and how long I would have to wait he offered free transportation home if I wanted. because of the distance that I would have to travel there and back to home, I opted to delight the two hours in the lounge. I had coffee and water and I was fine. Mike came in several times to talk about the repair. He also said he had a rebate coupon I could use and he pointed out. I had points in my Buick awards account that I could convert to dollars to pay for the repair. That was very good service save me money and the car is running fine

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Top notch team to work with. Would recommend Napelton Ford to anyone car shopping for sure.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

From the very first contact, through the entire sales process and right through to delivery, the service from Ramy has been absolutely first class. Everything was handled with professionalism, transparency, and genuine care, making the whole experience smooth and stress-free. Ramy was knowledgeable, attentive, and always willing to go the extra mile to ensure I was completely satisfied. The dealership itself is amazing, and the level of service provided was faultless from start to finish. This was one of the best car-buying experiences I’ve had, and I’ll definitely be coming back for future purchases without hesitation.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

A very positive purchase experience. The sales staff were friendly, helpful, and gave me plenty of time for the test drive and questions.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

The entire process of purchasing my car was very smooth. Everyone was helpful and informative. It was a great experience, and I would recommend you without hesitation.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

My 2nd time to Jerry Haggerty for routine maintenance; oil change. My service agent was Jennifer Pascoe. She?s excellent!!! Professional and Thorough; a dynamic combination. I will be back!!!

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

Excellent customer service!! They help me find the perfect car for me, and kept me within my budget!! Friendly staff and beautiful showroom!! Two thumbs way up!! A shout out to Mike Medina the GM who really helped make this purchase smooth and quick! I will be recommending Elgin Auto Sales to all my friends and family!

I drove from Peotone to Morton Grove to view a particular car I saw on their website. My sales consultant, Svyat, was very nice, down to earth and knowledgeable. He and his manager worked with me on the price in a kind way. I would definitely recommend buying a vehicle from Napelton Honda of Morton Grove. Ask for Svyat. He is a kind young man from Ukraine who is very professional and respectful. Thank you 😊

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

There is no better dealership honestly. Dan ordered what I wanted, Ray made sure to stay on it and it came in 18 days! Ozzie is so quick smart and helpful in finance and there is no better delivery specialist than Ashley. It is so rare to find a place that has such incredible staff in every area of their business but Ray CDJR just does. HIGHLY recommend you go there.

My salesman Esad was great. He was very knowledgeable. Everyone was very friendly and helpful.

OK well I have always owned a Chevy maybe five of them in my past. When the Pacifica came out I like the features of safety and the size room for everybody. Since I have had this vehicle I have had a couple of problems one problem that shouldn’t have happened until at least 50,000 miles. I have 19,000 miles on my car and I’ve had battery problems I am a little disappointed and now happy that I bought the extended warranty because I am afraid a bit of the future a little disappointed in the car. Hoping that from now on I shouldn’t have too many problems keeping my fingers crossed.