Used Chrysler Pacifica minivans for sale near Rochester Hills, MI

I had a very Great experience at Serra and would go back and lease again

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

They did a great job fixing are Jeep that was towed to them and fixed it a week ahead of are appointment time. The service manager new what was wrong with my Jeep even though we told him are repair guy at another place said it was ignition key problem we were glad we took the jeep to the dealer.

Josh at Jim Riehl’s responded promptly and answered all my questions. He sent me a written quote which matched the advertised price on cars.com and recommended a reliable car transport company for me. He contacted me again a few days later and let me know the car was sold. I was sorry we we unable to buy from Josh, he was prompt, honest and kind…

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

I?ve never had a bad experience here. The staff is friendly and knowledgeable. Service is always efficient. I will turn to champion for all my future vehicle needs.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Great experience, very quick and really had a great experience, customer service and the sales folks were very helpful. Great popcorn helped the experience too. I really liked the Toyota experience and talking about reliability, a key attraction to Toyota.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Mitch was great. Worked with me well and wasnt to pushy. Great Experience and happy with my purchase.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

The service department was helpful and good at communicating with me about my vehicle when it has been in the shop and body shop. The work has always been completed in a timely fashion and met my high standards.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

I love LaFontaine! They are always so kind and so supportive throughout my service experience.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Pierce was friendly, professional and efficient in helping me get the new fuel pump exchanged. I had a limited amount of time and Pierce went above and beyond in talking with the mechanics to see if it was possible to finish the work in 3 hours instead of 4. I had an appointment that I had to make. The mechanic agreed and even better, they finished earlier than the deadline. I greatly appreciated Pierce intervening for me.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Service manager is at Blackwell ford is the guy you want to talk to if you have a problem Would buy my next suv from blackwell ford because of him

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Could not possibly be happier with our experience in dealing with Mike Scarvellis! His professionalism and attention to what his customers want is without equal. Not many salesmen would go as far as to play the ukelele to delight our children while we purchased our car! If you are looking for a great customer experience and a great deal look no further this is the guy and place! I have spent over 20 years in vehicle sales myself and admittedly am hard to please, let alone impress. Let me tell you that Mike and his team have consistently exceeded my expectations time and time again.

My Outback's ABS lights went on and I lost power steering. LaFontaine was the closest dealership to have it towed to. I called ahead to let them know what was happening and the tow would take about 2 hrs to get to them, and I would need a rental if possible. When we arrived it was a quick in take and they had my rental ready to go. They texted and sent video of the repair process, which made it easy to respond to while I was working. Was able to approve repairs over the phone, nice and easy.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Loved my experience. Loved being updated on my car, the video was awesome. The waiting room was well stocked

Vince Galici made buying our 2022 Blazer RS a fun experience. He helped us get the best price and showed us how to use all the vehicle features. Thanks Vince!

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.