Used Chrysler Pacifica for sale near Mountlake Terrace, WA

Update – Service Completed on 2/11/26 I wanted to provide an update following my recent service appointment. I scheduled a transmission drain-and-fill for my 2018 Pacifica Hybrid on very short notice and arrived on 2/11/26 at 8:55 AM. The service was completed promptly by 10:30 AM—about 1 hour and 35 minutes. The invoice initially showed $440+, but the advertised $179.95 special was applied, resulting in a final charge of $179.95 plus tax (~$197 total). During the appointment, I explained that I was doing preventive maintenance at relatively low mileage (35k) to ensure the transmission lasts after warranty expiration. I greatly appreciate that Service Director Kevin Tranter and the dealership went the extra mile to honor the advertised price and make me feel valued as a customer. The service advisor, Lillian, also acknowledged that the 2018 Pacifica Hybrid does not require removing the transmission pan and that the filter is not replaceable unless the transmission is removed—correcting the prior misunderstanding that led to inflated initial pricing. While my original concerns about advertising inconsistencies and staff familiarity with model-specific procedures remain valid, I want other customers to know that the dealership truly made an effort to rectify the situation. I would certainly return for future advertised promotions, knowing they will honor the price and provide proper service. Based on this resolution, I am updating my review rating from 1 star to 3–4 stars.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

It went well, but I didn?t get what I wanted for my trade in. Good place to shop for new vehicles. Reputable dealership. I was very satisfied with my purchase.

When researching Ford pickup trucks on the internet Chris Kelly from Bowen Scarff Ford in Kent, WA responded to the chat window. He helped me through the whole process of ordering the exact vehicle I wanted, their policy of the no dicker price was fair with no hassle of the 1-2 hours going back and forth in negotiations. There was never any pressure to buy, only there to help. What a difference that made! Chris always answered my questions promptly when I asked while the truck was being built and yes I had a lot of questions as this was my first time buying a new vehicle and special ordering one on top of that. If Chris was off for the day when I had a question another salesman stepped right in and answered my question. I was able to track the progress of the build on the Ford website. Once the truck was delivered to Bowen Scarff, they surprised me and had it ready to go that next morning. Chris even came and picked me up at my home and brought me down to pick up the truck! After filling out the paperwork I was handed off to finance. Even here there was no pressure at all to purchase the ?extras? if I said no, he said ok and moved on. No trying to persuade me into it. My overall experience here was the best I have ever had at a dealership. The best surprise of all and may seem little to some was when I got in to drive away it had a full tank of gas. I highly recommend Chris Kelly as your salesman and Bowen Scarff Ford as the dealer to see in Washington!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

We had a very nice experience. Maria o was very friendly and he was very kind to walk us through the whole process. And even answering our questions

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

First, I'd like to say I'll never buy from a dealer (other than CarMax) again. This process was painless and positive. If you go to Renton - ask for TYSON - he was great. Laid back, informative, and what I value most - not pushy or slick. I told him some of the things I wanted in a car and he came up with the perfect choice for me. The signing took about 30 minutes and I was done. They filled up the tank - put a pretty bow on the car when I picked it up - and generally made me feel important and valued. I can't recommend this company enough!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Just bought a used car and really enjoyed the experience, no hi pressure, just getting the information about the car ,driving it and deciding. Jared was helping us, and he was really nice answering all our questions

Provided good service as well as not being pushy to sell a car. Made sure we got what we wanted

Today I experienced a good attendance here at zag motors.They were helpful at showing us different cars.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

A prompt response from a polite and knowledgeable representative. We are trying to work out a possible meeting.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I had a absolute pleasure working with Tuan while buying a new(used) car in mid-November. He is such a down to earth guy; willing to work with me on my wants and wishes. He helped ease all the anxiety going in and was so personable. We talked and hung out during the waiting process on the paperwork, he was so understanding; helped me set up the radio; got the car all washed up! I highly recommend going in and asking to work with him! He won't disappoint you! Kyle which is a manger I believe; he was very nice also and got me to the price I wanted. Darcee is the finance manager. She is great; we had to go back and forth with paper wok due to some stuff. Which I'm sure was annoying; but she was always professional about it and kind! Overall the whole experience was amazing and it all started with Tuan and being such a kind and understanding gentlemen!

By far the better experience of all other dealers I have dealt with. The others have an uncanny lack of ability to get off script. I do understand having worked in car sales. Doug

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Angela and Frank are awesome, friendly, helpful, and professional....Thank you guys for everything and working with me to get into a truck that fits my needs. When you go to Truck Town go see Angela Durbin and Frank Bennett

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I dealt with Sela, Reggie and Kevin. What a pleasant, no pressure and genuinely supportive experience. Very knowledgeable and fair dealing.

After interacting with 7 other dealerships online, I found the Lincoln Corsair I was looking for in Evergreen Lincoln's inventory and called them. I spoke with Vincente, who was super-helpful, friendly, and responsive to all of my questions. As this was an internet purchase (I live in the LA area), and the vehicle needed to be shipped, I was careful to ask many questions and all of my concerns were met. Along with the great customer service, Evergreen provided an absolutely unbeatable price for the car, and beat the other dealerships I had been corresponding with. I have nothing but praise for their customer service and finance department, everyone went above and beyond to make sure we were fully informed and comfortable with the process. There was no pressure, no "bait and switch" pricing, just an honest dealership doing all they can to make new customers happy. I looked all over the US trying to find the specific color combination and options package we wanted, and after 3 months I located the exact car, and with a price that I couldn't turn down. The car was delivered to my home last night, it is perfect! Thank you Evergreen and a big 5-star rating for your customer service - I encourage anyone that is contemplating the purchase or lease of a Lincoln or Ford to get in touch with them

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I stopped here after many dealerships and found exactly what I was looking for at a fraction of the cost. The salesmen were honest and quick. They didn't try to get me into something I didn't want. I will refer all my friends in the north end and I think my mom is coming back to purchase from here as well.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I recently purchased a 2023 Ford F-150, and my experience has been incredible so far. After driving it for about 2,000 miles, I am very pleased with my decision. Although I wasn't fully organized that day with my documents and payment method, the team at Pierre Ford of Lynwood made the buying process easy, fair, and seamless. I also considered refinancing my loan with my bank to see if I could secure a better interest rate. However, I found that the terms were quite similar to what I originally had, so I decided to stick with my initial financing since there wasn't much difference. A little research on the vehicle I bought confirmed that I got a great deal, in my opinion. Pierre Ford of Lynwood was more than fair when it came to their financing and vehicle pricing. I want to give a shout-out to Carlos and Sergio, who helped me throughout the entire process. I also want to thank Steve, the finance manager, who assisted me with my financing and explained my warranty options. Lastly, I appreciate the woman who appraised my trade-in. Thank you all for helping me purchase my first truck! -John

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.