Used Chrysler Pacifica for sale near Rocky River, OH

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Vinny Vectirelis took care of my oil change and tire rotation. He scheduled appointment, kept me apprised of progress of service and made sure everything was completed in a timely manner. Great asset to dealership.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Good job Keeps you Informative Appointment obtained easily Appointment on time Employees were all respectful All involved were very helpful Would ask if I had any questions Report provided on service B provided

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

First, Dealerships give me so much anxiety. My salesperson Renee Serino put me at ease. She was very communicative with me throughout the entire process. Renee was very knowledgeable. She worked hard and didn’t give up. So if your looking for a new or pre owned vehicle. Renee is your person.

Very friendly and pleasant. Explained everything about the repairs they were making. Comfortable waiting area where we were offered coffee and water. Highly Recommend! Would definitely have our repairs done here!

Dominic was very helpful and attentive. I would buy another car here Good job Dominic

They gives excellent services for customers.And always they have very good deal. They give fast service for customers. Thank Cleveland hight Honda.

experience was great, no hassle, great salesman davon pricing was best I saw in researching this particular vehicle online

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

The entire staff was so nice. Michael worked with my situation and found me the best option for my budget. It doesn?t hurt it was my first brand new car! They were able to ind me deals and rebates from Ford and Military status to help me out.

Great customer service the process was super fast. I will definitely do future car business with Carface Auto Sales highly recommend this place. Mario was our go to guy and really went above and beyond thank you for all your help!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

Mikal and Liberty provided friendly, efficient, and excellent service during our car-buying experience. We always turn to Liberty and Mikal whenever we need a vehicle. Mikal and Liberty are a trusted team!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I took my Pacifica in because the touch screen and radio/carplay were working intermittently. In the past, I did soft resets of the radio to temporarily fix CarPlay but overtime that prior fix was insufficient. The radio was replaced less than a year ago as part of recall. So THIS time. Instead of fiddling with the problem on my own, I took the Pacifica in for diagnostics on the radio and touch screen. The heated steering wheel and driver?s seat could not be activated sometimes because the touch screen was unresponsive. At the same time, CarPlay was unresponsive telling me to make sure my phone was in proximity when my good phone was right next to the touch screen control panel. I am pleased the company understood my complaint and my request for a single diagnostic charge if needed. The technician did a hard reset of the radio and checked the heating of the steering and seat by means of the touch screen, and tested CarPlay with a good working phone. The tech noted that 15 days of freezing temperatures could have affected the touch screen. Advised that if problems persist. Tech recommended replacement of touch screen/radio. I was not charged for the diagnostic and my vehicle was was for pick up at the time specifies. I also had the company shuttle driver transport me one way free of charge. Also with all the ice someone else had left a vehicle for servicing without its keys and was blocking exits from the service dept . As I prepared to leave, an employee stopped me said the normal exits were blocked and he would circumnavigate the lot to bring my car around to a different exit. I was to go inside to the warm customer lounge to wait for him. He did as he offered abs I was in my way within minutes. I was helping four service staff because I brought my Oacufuca in early and picked it up early . They are spectacular highly recommend this service dept

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Very professional, friendly buying and service experience! I would highly recommend this Joyce Buick. They do not make you feel pressured. They are looking for lifelong customers.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

We had an awful problem of our batter going dead. They took care of business and fixed the problem. We were very pleased. thank you for a great job.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

First off I almost never write reviews, especially for car salesmen. With that said Harry is an outstanding person. He treated us with the upmost respect. He stayed after his business hours to help us find the right vehicle. My wife and I highly recommend Harry to find you the right car!

Great car buying experience, I am now on my 5th car. The staff was exceptional and attentive to my needs.Great place to buy a used car.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.